Internal Sales Manager

Job Location	Heywood
Education	Not Mentioned
Salary	£35,000 - £40,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Our client are a leading global multi-modal freight forwarder, e-commerce & parcel distribution company, with its head office based in Manchester. They are one of the UKs fastest-growing logistics and freight forwarding companies with offices in China,USA, Netherlands & UK (HQ).Job RoleAs an Internal Sales Manager you will lead our internal team of sales executives in sales efforts and ensure the achievement of sales targets.Key Responsibilities- Coordinate the internal sales team ensuring they hit their targets and follow the business strategy.- Work towards to achieving individual sales targets and KPIs and contribute to business goals.- Resolve any issues escalated from within the team.- Arrange and attend customer meetings as required. - Communicate with customers to understand their needs and requirements and identify sales opportunities.- Answer customer questions, resolving concerns and providing any information.- Provide regular feedback and undertake performance management activities.- Develop new sales opportunities using outbound calls, emails, cold calls and lead follow ups.- Produce sales reports as required.- Research new leads.- Remain aware of local sales, business, and marketing trend to identify opportunities in the area/sector.- Document all activity on the Company CRM. Skills and Requirements- Experience within the Parcels, Logistics, Freight Forwarding, E-Commerce Industry- Excellent customer service skills.- Problem solving skills.- Negotiation skills.- Excellent communication skills.- Ability to work independently or as part of a team.- Experience of supervising/managing a team - Experience working with telephones and handling multiple calls and emails daily *desirable.Required skills

Telesales Manager

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