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Telesales Manager

Job LocationHessle
EducationNot Mentioned
Salary£30,000 - £34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Telesales ManagerSalary £30-34k pa plus £8k bonusFull Time - 44.75 hours per week to include alternate Saturday morningsDue to internal promotion, our client, a leading brand in the automotive industry, is looking to appoint a Telesales Manager to oversee a team of 6 Sales Executives.No prior industry experience or knowledge is needed as this is purely a team management position focusing on coaching and development.This business prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.What will you be doingAs Telesales Manager reporting to the Centre Manager, the Telesales Manager is responsible for managing and motivating the Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existingcustomers.

  • Lead, manage and motivate the Sales Executive Team to achieve and exceed sales targets
  • Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
  • With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
  • Maintain own product knowledge and awareness of competitor activity
  • Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required
  • With the Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards
  • Provide and maintain an excellent level of service to customers via the team
  • With the Centre management team, monitor delivery schedules to help maintain and improve service levels
  • Conduct business with the highest level of integrity and professionalism
  • Ensure the proper and accurate use of all business systems throughout the team
  • Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines
What are we looking for
  • A proven track record of Sales Team management experience and the ability to lead, manage and motivate a team of Sales Executives
  • Passionate about providing a great customer service experience
  • A confident and capable communicator who can build strong relationships with all key stakeholders and clients
  • High degree of IT literacy and a proficient user of MS Office
  • Sales focussed
  • Results orientated
  • A passion or interest in the automotive industry would be advantageous but by no means a pre-requisite
What can they offer you:They want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. They are committed to attracting and developing their people and take great pride in the Learning and Development pathways the group have putin place to ensure personal growth and career success. They retain people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. They are committed to promoting Inclusion for All with the belief that diversity playsan important role in the success of their business.BenefitsThey provide an industry-leading benefits package.
  • Enhanced Holiday Entitlement - 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events

Keyskills :
CoachingSales ManagementSales Performance

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