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Customer Service Coordinator

Job LocationHessle
EducationNot Mentioned
Salary20,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CUSTOMER SERVICE COORDINATORHESSLE£20,000 - £25,000FULL TIME PERMANENT A thriving Financial Institution based in Hessle is looking for a Customer Relationship Coordinator to join their fast-paced, exciting team.ABOUT THE ROLEThe Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team.BENEFITSEnjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!RESPONSIBILITIESAs a Customer Service Coordinator your key duties will include:

  • Receiving enquiries via email and telephone and responding appropriately
  • Updating systems with relevant and accurate information
  • Supporting the Sales team when required
  • Providing support with processing of new proposals, including checks on AML and Credit
  • Processing deposits and initial payments on the system
  • Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures
REQUIRED SKILLS & EXPERIENCETo be considered for the role of Customer Service Coordinator, you must have:
  • Previous customer service or administration experience
  • Educated to GCSE level with passes in Maths & English as a minimum
  • Excellent communication and relationship building skills
  • Understanding of Microsoft Excel
  • Problem solver
  • Ability to multi-task and prioritise during busy periods
  • Ability to work independently as well as part of a team
NEXT STEPSIf youre interested in becoming a Customer Service Coordinator apply today with your current CV. Our team will review your application to see if its a match and get in touch to learn more about you. If you arent contacted within 7 days, please assumeyour application was not selected.Why wait Dont miss out!

Keyskills :
Customer Service

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