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| Job Location | Hessle |
| Education | Not Mentioned |
| Salary | 21,000 - 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent,full-time |
Job Title: 1st line support.Job Type: PermanentEmp Type: Full TimeLocation: Hessle (Hybrid/Remote)Package: up to £24kIm working with an ambitious business in Cloud Distribution, a serial award winner and an industry leader of Cloud Services to IT Consultants across the world. With their revenue growth and internal promotions,They have won Cloud Distributor of the Year, Tech Business of the Year, Tech Growth Business of the Year just a few awards to shout about highlighting the disruptive work this company has done in the Cloud market!Theyve been doubling in size year-on-year for the past 4 years, revenue has almost doubled, this is something to get excited about & are now looking to add to their support team.Microsoft will be your game, teaming up with a group of 12 your mission will be dealing with all first line tickets, answering calls/emails & live chat queries. You will need to be strong in Microsoft applications in particular outlook & office.You should be a strong communicator & enjoy working through technical queries, if you have worked in a support position already with Microsoft products, thats even better! There is an escalation process to follow however you will need to manage the ticketaccordingly.If you are looking to move into a company that values its employees, progresses its people internally, pays for their training & certifications then this is an opportunity that stands out.They have a great benefits package which includes - 25 days holiday plus 8 bank holidaysHoliday Buy and Sell scheme. Medicash, Gym Discounts. Company Bonus Scheme, Employee Assistance Programme, Pension Plan,4 weeks sick pay, Free socials, Life Assurance, Enhanced Maternity Leave, Birthday Day off. Free Car parking, Free Tea and Coffee & Achill out zone - air hockey, pool, computer games etcThey offer flexible working once you have complete initial training, they are operating a Hybrid model, however, do let me know what your requirements are so I can make them aware when submitting you if you are interested.Sound interesting Drop me a message!
Keyskills :
Technical Support1st LineMicrosoft