Watch Diagnostics Technician

Job Description

Watch Diagnostics TechnicianSwiss Time Services LtdH&T began serving communities in London in 1897. Since then we have expanded to become one of the oldest and leading pawnbrokers in the UK. In recent years, H&T has accelerated its development by adding new products and services, expanding the store networkand developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us being the largest pawnbroker in the UK and Scotland.In July 2022, Swiss Time Services Ltd was acquired by H&T Group PLC, and we continue to run as normal.Our facilities reflect our commitment to producing work of the highest quality.We utilise the state-of-the-art equipment with many of our most experienced watchmakers having been trained inhouse before receiving accreditation from our Swiss watchmaking partners.We are now seeking to add to our amazing team and require a Watch Diagnostics Technician based within Hockley, Southend, SS5.Role SummaryThis role will support STS watch service centre to achieve the company’s strategy, providing diagnostics to enable estimation and authentication for our repairs.This role will require the successful candidate to have or develop a detailed knowledge of luxury watches to enable the estimation of repairs for our trade and retail customers. The individual should have a fine eye for detail. An ability to communicate,discuss and impart knowledge would be favourable. The ability to administrate and report on any watch product will be required.A knowledge of luxury watch brands is desirable, manual dexterity and confident handling of watches, experience examining and testing watch movements will be advantageous. Being a team orientated individual will be essential. Full support and training willbe given.Role Objectives

• Diagnose repairs for estimates
• Authenticate watches to a high standard
• Maintain volume throughput

Role Responsibilities

• Diagnostics, testing and authentication for estimates
• Establishing pricing for luxury watch servicing
• Perform stolen/ lost checks on luxury watches
• Locate brand identifiers such as warranty cards, serial numbers etc
• Identifying aftermarket diamond set dials and bezels
• Asist stores with watch queries
• Accurate and efficient data entry
• Maintain a safe and clean working environment.
• Any other reasonable management request

Skills and Qualifications

• Basic Microsoft office (Word, Excel, PowerPoint) or Google suite
• Experience in the watch industry desirable
• Good technical knowledge of use of watchmaking tools helpful
• Extreme attention to detail
• Knowledge of luxury watches and watchmaking helpful
• Excellent communication skills.
• Self-starter • Good organisational skills
• Be able to work to deadlines
• Adaptable to multiple roles dependant on business needs

This is an excellet opportunity to join us working 40 hours per week, Based in Swiss Time Ltd in HockleySend your CV now - this could be you next best career move!

Keyskills :
DiagnosticsLuxuryQuality ControlWatches