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| Job Location | Hatfield |
| Education | Not Mentioned |
| Salary | £55,000 - £63,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Technical Consultant - Avaya / Genesys / Cisco Spring Technology are currently working in partnership with a leading managed service provider to recruit a Technical Consultant to work on internal & external projects utilising enterprise contact centre solutions. Job Introduction Due to the growth in business and subsequently work load, our client is looking for a technical consultant, to join their close-knit global IT function in Hatfield, dedicated in helping manage global multi-media products - specifically contact centre solutions based on the Avaya product suite. You will need experience and appreciation of the needs of a complex multi-media contact centre with many integration points. You have enough knowledge and experience in a variety of technologies to be able to converse with other technical specialists in your fields, to address concerns and issues & deliver solutions. The Ideal Candidate Skills & Experience * Contact centre solution experience * Enterprise scale design/delivery skills * Significant internal/external consulting experience * Analytically take apart issues arising in your projects and suggest viable options to resolve and move forward. * Ability to rapidly grasp the technical architecture of the clients complex global, Avaya-based multi-media contact centre platform and supporting technologies. * Excellent communication skills across a variety of media formats, in front a wide variety of staff levels. Does this sound like you Could you make a difference in a thriving company Apply now for my immediate consideration Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.