Digital Producer, Online Learning

Job Description

JOB TITLE: Digital Producer (12 Month Mat Cover)LOCATION: Hybrid -London/HarlowAbout the team:This is an outstanding opportunity to be part of an innovative division within Pearson: Pearson Online Learning Services (POLS) International. Working in partnership with universities across the country, the POLS team provide marketing, student recruitment,course content development, training and ongoing student support to universities and students alike.About the job:Reporting to the Digital Production Manager, with project direction from the Senior Digital Producers, the Digital Producer will be responsible for the production and delivery of online learning content and assets for our online and blended course developmentprojects and service development opportunities from handover of developed and edited storyboard content through to delivery. Briefing, managing and overseeing vendors to carry out the course build and production of all associated assets (as well as carryingout build and asset production in-house as required), the Digital Producer ensures that the quality and design as envisioned is maintained throughout the production process, ensuring timely delivery according to scope, schedule, quality and budget.The main course build will likely be in a clients VLE/LMS environment (e.g. Moodle, Blackboard, Canvas) or other platform, and associated assets could include (amongst others) interactives (SCORM), audio, video, animation, redrawn images/graphics and photos.About you:The ideal candidate will have a background in content production and/or digital production, with experience of creating online learning experiences. You will need excellent project management skills and the ability to collaborate within cross-functionalteams and external suppliers to deliver learning experiences of outstanding quality. The ideal candidate will have a background in content production and/or digital production, with experience of creating online learning experiences. You will need excellentproject management skills and the ability to collaborate within cross-functional teams and external suppliers to deliver learning experiences of outstanding quality.

• Solid experience in a content production and/or digital production role within online environments is essential.
• Strong knowledge of the production processes in relation to online learning or online editorial platforms - an understanding of the end-to-end production workflow and awareness of the Digital Producer role within this.
• Experience of delivering content in a variety of formats and integrating into LMS or CMS environments (e.g. Moodle, Blackboard, Canvas).
• Able to manage and mitigate schedules in a fast-paced environment managing multiple module deliveries with competing priorities.
• Intermediate level experience and above in editing multimedia assets, proficient in using the Adobe Creative Suite.
• Experience in booking appropriate filming site licenses and gaining talent release approvals
• Previous experience of managing projects using onshore and offshore suppliers (in particular developers and audio/visual suppliers); negotiating, executing contracts, creating briefs and purchase orders.
• An understanding of testing requirements (functional, technical, accessibility etc) across a variety of browsers and devices.
• Experience and understanding of accessibility guidelines for online content, with experience in checking to ensure that content is accessible to all end users and best practice is applied.
• Knowledge of asset creation processes such as graphics, audio, video and animation.
• Intermediate level experience and above in editing multimedia assets, proficient in using the Adobe Creative Suite.
• Experience of briefing and managing designers to create assets with knowledge of different file formats and limitations for online use.
• Ability to source and research appropriate image, audio, video files to assist with vendor briefing.
• An understanding of Pearson and third-party interactive authoring tools and their capabilities (Evolve, Articulate, Softchalk, H5P).
• Basic level html and CSS skills are desirable.
• Understanding of the regulatory and legal requirements when using media assets such as copyright, intellectual property (IP) rights, web accessibility etc.
• Able to develop and maintain effective working relationships with colleagues and suppliers, as well as able to work independently.
• Familiarity with relevant software and course delivery platforms including proficiency in Microsoft Word, Excel, PowerPoint and Sharepoint, flowchart mapping (e.g. Lucidchart), screen capture software (e.g. Camtasia) and Smartsheets.

Key Accountabilities:Digital Production

Create a Digital Delivery Plan for Projects Assigned: In conjunction with the Digital Production Manager, confirm and agree appropriate vendors for all required assets, validate production schedules, production budget, and agree QA/testing plan.

Understanding of User Experience and Learning Design: Ensure own understanding of the agreed learning design and user experience prior to production handover in order to fully brief vendors and manage production process. Ask questions of the Learning Designteam to aid understanding where relevant, and proactively suggest alternatives based on vendor feedback (e.g. if something is not technically possible).

Supplier Management: Responsible for supplier management for projects assigned. Follow Pearson guidelines for briefing and managing vendors. Flag areas of improvement in terms of production workflow or relationships with vendors in order to increase efficiencyor reduce costs. Manage and process all supplier purchase orders and invoices.

Content Assessment: Assess all content handed over for production (from the Content Development/Quality Assurance team) to ensure it is complete and as expected before progressing the build and asset creation.

Freelancers and Contractors: Responsible for managing pool of freelancers and contractors specifically selected for Course Design production. Source and vet new freelancers or contractors as necessary. Ensure that all freelancers or contractors are appropriatelybriefed for projects assigned. Ensure quality and consistency across freelance provision. Commission project work by creating Statements of Work and seeing through to invoicing. Asset Development: Manage all digital asset production as per the project scope, working with relevant ven