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| Job Location | Harlow |
| Education | Not Mentioned |
| Salary | £29,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job Title: Customer Services Team Leader Location: HarlowSalary: £29,000 Term: PermanentHours: Full Time (31 hours per week) / Shift including some weekendsWe would love to speak to you if you are looking to work for a luxury brand that rewards their employees with 25 days holiday (+bank holidays), free parking on site, pension and generous allocation of luxury products. This role would be working from their newlypurpose built facility.The Role of Customer Services Team Leader :* Lead by example and provide a 5* service* Help with any issues you team may have* Investigate all concerns and complaints and escalate with the CS Manager* Support the team with assessing workloads and work flows* Agree targets with the support of the Customer Services Manager* Authorise credit or refund requestsTo be considered for the role of Customer Services Team Leader:* Ability to manage a customer service shift within a fast-paced environment* Excellent customer service skills, accuracy and attention to detail* Ability to spot trends and implement corrective action* Experience in retail or service industryThe Package for Compliance Administrator:* Salary: £29k * Hours: 31 hours per week on a shift including some weekends* Pension* 25 day holiday & plus bank holidays * Free parking* Continuous training* Working purpose built facilities Apply online using reference 561584 or call Kelly for more information on .This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.