Billing Clerk

Job Description

Billing ClerkLocation:The role will initially be based at our Hanworth office prior to the move in September to our new Head offices in Datchet.Salary:CompetitiveWho are weAtlas is a family of people drawn together by a passion for creating happiness in others.Founded 34 years ago and still 100% owned by our founders, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest, and other support services to a wide range of companies, from globally recognised brandsto small local businesses. Our success is down to one thing; the passion and commitment of our 8,000 strong family, who together deliver happiness to over 4,000 client sites every single day. To ensure we remain focused on our purpose as we grow, we recruitfirst and foremost on our values so for those committed to living them alongside us, there is no better place to work.SummaryThis is an exciting opportunity for you to contribute to the billing teams objectives and participate in the continuous improvement of the teams administration and processes. Reporting directly into the Billing Supervisor, you will be part of managing avast range of Atlas clients, therefore this role would suit someone who has previously worked in a high volume or an FM environment.What youll be doing

• Raise and dispatch invoices and credit notes within defined timescales and ensure high levels of accuracy and attention to detail.
• Ensure all revenue streams are accurately invoiced, to time and appropriately accounted for.
• Ensure all contracts and invoicing requirements are understood, facilitating the correct system set-up.
• Proactively resolve issues and queries by supporting the credit control process
• Perform regular reconciliation of accounts to ensure any issues are resolved in a timely manner.
• Create / maintain relevant procedures for area of responsibility.
• Any other ad-hoc duties required by management.

All you need is

• Excellent attention to detail
• Good numeracy skills
• A keen focus on detail and clear oversight around reconciling data.
• Ability to communicate with all key stakeholders including Senior Management.
• Experience of using Microsoft Office, particularly Excel (intermediate level)
• Ability to work as part of a team.
• Excellent Customer Service
• Excellent planning and organisational skills

What makes this job amazing

• A job where you can use you utilise your billing experience and contribute to shaping the future of a busy billing department, where you will be fully supported and appreciated.

Our PurposeTo create happiness in ourselves and othersWe approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and gothe extra mile every day.Our ValuesWe are a familyJust like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but were always there when it really matters. Whether its with practical help and support, or simply a mug of tea and a shoulderto cry on.Sharing makes us strongerKnowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.Own your spaceYou are Atlas. Dont be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.Be honest. Always.Have the courage to do the right thing, even when no-one is watching. Whether its owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.Treat clients like our best friendsIf were a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to whats going on in our clients lives and pull out all thestops to make them feel happy.Start with WowAnd never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesnt make sense, shout. Always ask yourself if there is more we cando to bring happiness to those around us.Dont just talk. Do.We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.