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Job Location | Greenford |
Education | Not Mentioned |
Salary | £20,000 - £23,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
ORGANISATION A well established family run business who have been open for over 65 years and have several stores across the UK. They offer great opportunity for career progression and they take extremely good care of their employees hence the low staff turnover. SALARY / HOURS £20,000 - £23,000 Mon- Fri 08.00-17.30 or 10:00-19:30.Weekends - working 1 out of every 4 weekends Reduced hours THE ROLE You will: - be the first point of contact for incoming telephone and online sales enquiries - be able to professionally handle customer queries - be able to provide expert advice on the product whilst up-selling - be able to process orders, quotations, deliveries - have excellent communication skills - written and oral--Processing Orders and raising quotations over the telephone and via Live Chat-Processing orders generated by the website.-Previous experience of working in a Retail/DIY or call centre environment is essential- be able to commute to Greenford / Northolt areaIf you respond to this advert and do not receive a response within 5 days, unfortunately you would have been unsuccessful on this occasion. Required skills
Keyskills :
Customer Service sales inbound online telephone live chat