Field Service Engineer

Job Description

Forde Recruitment are looking for Field Service Engineer’s to join a team of dedicated service engineers and sales representatives in offering a wide range of equipment and services to our clients care and nursing home customers.Location: GraysHours: 40 hours week working 8am to 5pm with an hour for lunch.Salary: £28,000-£32,000MAIN RESPONSIBILITIES

• Carry out planned and preventative maintenance, LOLER inspections, and other service activities on our client’s range of products. This requires you to follow logical and systematic steps to test equipment and diagnose any potential or existing faults whileworking in a Safe and Cost-effective manner.
• Actively promote and fulfil our client’s preventive maintenance offer.
• Recommend repairs and improvements to the customer and provide quotations on prospective work such as replacement of wear and tear parts to avoid breakdowns between service visits and upgrades to improve the functionality of the equipment.
• Work in close cooperation with the sales force so that potential sales opportunities and leads outside of your scope can be captured and managed internally.
• To develop full knowledge of their products. You also keep up to date with the care home equipment developments and our competitors’ product and service offers.
• Responsible to maintain the company vehicle, its stock, and tools as well as your company phone, tablet/laptop in good working order.
• Responsible for accurate timesheet reporting, correctly detailing job numbers, recording travel time, tagging and labelling equipment, etc.
• Provide out-of-hours cover on a call-out rota.

CANDIDATE PROFILE

• You are experienced in following Health and Safety guidelines and are experienced in making appropriate risk assessments and you ensure that you work safely.
• Strong customer focus; passionate about customers and the service you provide as an Engineer.
• Results orientated, you aim to carry out work to a high standard within the allocated time and costs.
• You are diligent and have keen attention to detail. Your work is precise, and your documentation is detailed and accurately records the required information.
• Trained and experienced in carrying out LOLER tests on Care Home or similar equipment is essential.
• Able and willing to stay away overnight to cover more remote work to maximise time on site and reduce travel time in own area and when working in other engineers’ areas.
• Formal education in Electrical, Mechanical, and/or Hydraulic Engineering is preferred although a full company induction and training will be provided.
• GCSEs at C /equivalent or better would be desirable.
• Clean driving license and possession of other operating licenses e.g., Forklift operator could also be of benefit
• DBS/CRB checked to enable working in sensitive environments with vulnerable people.
• Able to work on your own, managing your time and workload accordingly.

Benefits

• Overtime is paid at basic time in the week over 40 hrs, and then 1.5x at weekends and bank holidays (if required).
• There is an on-call rota of 1 in 7 weeks, which are paid £50 per day and then additional overtime if you have to go out.
• 25 days holiday plus bank hols. Also if no sickness absence taken in a full calendar year then 2 additional days holiday are given in the following year.

This vacancy is being advertised on behalf of Forde Recruitment Ltd who are operating as an Employment Business. Unfortunately, due to the high volumes of applications we are currently receiving, we are only able to contact candidates who are successfulin progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion and continue to search on our website for additional opportunities.