Tenancy Administrative Assistant

Job Location	Grantham
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Job DescriptionKeysafe Tenant Vetting,part of Connells Group, are looking for Tenancy Administrative Assistant to join our growing team in Grantham, to assist in carrying out tenant referencing in accordance with our company service standards, service level agreements, company policies, directives and statutory rules and regulations in our lettings division.We are looking for individuals who are efficient, customer focused, KPI driven, professional and with a keen eye for detail. The ability to work accurately under pressure is essential in this position. The ideal candidate will be an organised self-starter whoworks well as a team and is excited by new daily challenges communicating with people all over the world.This is a permanent office based role with a salary OTE £24,000 working 37.5 hrs per week Monday-Friday 9am-5:30pm. Bonuses will apply once the probationary period is passed.Key responsibilitiesof an Tenancy Administrative Assistant:

The role is to assist in verifying information given to us by prospective tenants/guarantors in order for the tenant to move into a rental property.
To assist in providing a clear financial picture of a prospective tenant for a landlord.
To carry out regulatory checks on new tenants
Ensure systems are kept up to date with information on ongoing applications.
This role is mainly PC based with telephone work.

Skills and experience required as an Tenancy Administrative Assistant:

Previous Administration and customer service experience is preferred but not essential.
You will need excellent professional communication skills, both written and verbal and the ability to deal confidently with internal and external clients
You will need superb accuracy and a good eye for detail
Good numeracy Skills
A focus on customer care and providing an excellent user experience.
You will need to be resilient, positive and organised
IT Literate (MS Office, Internet and email systems)
The ability to work independently and as part of a team

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief,marital status, or pregnancy and maternityEACS04558

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