Payroll & Billing Executive

Job Description

About the firmRSM is a leading provider of accountancy and consulting services, inclusive of tax, audit and payroll, to middle market leaders globally. With around 3,650 partners and staff in the UK and access to 51,000 people in over 120 countries across the RSM network,we can meet our clients needs wherever in the world they operate and offer our staff brilliant and fulfilling careers.Indeed, we were recently "2 star" accredited by Best Companies, achieving the rating of "outstanding organisation to work for". We also placed second in the "Best Accountancy Firms" category and have been named the UKs 6th "Best Big Company".About the departmentRSMs People Advisory Services help organisations enact their people and talent strategies as well as manage their people challenges using a multi-disciplinary approach in the UK and globally. The team combines RSMs experts across employment tax, employmentlegal, payroll, HR, equity reward and global mobility. This alliance of specialists brings clients a unified and seamless service and allows you to be part of a collaborative and cohesive service line striving for excellence, innovation and common goals.People and Pay (PAP) is the HR and payroll division, delivering cutting-edge and premium payroll software and solutions to an exceptional range of clients. These span from small entrepreneurial enterprises to large corporations, inclusive of top-name brandsacross industries such as retail, manufacturing, financial services and the public sector to name but a few.About the roleAs a Pay & Bill Executive, you will deliver a high quality and accurate payroll and invoicing service to our clients based within the recruitment sector. You will provide a professional and efficient assistant to all clients in respect to the services weprovide, dealing with queries and managing third party relationships, with a focus on excellent customer service.Continuingly adapting to changing landscapes and with a brilliant infrastructure of specialists, training and technology, you will be at the forefront of outsourced payroll. The variety of work will challenge you every day, helping you expand your capabilitiesand grow professionally!

• Raising sales invoices and credit notes, uploading to factor accounts and delivering to customers.
• Preparing candidate payment reports, submitting for approval and preparing for payment by BACS and Faster Pay.
• For all PAYE candidates, maintaining accurate payroll records in accordance with HMRC, AWR and Pension requirements.
• Checking inputted data and making all relevant corrections before completion for review.
• Issuing all payslips and self-bill remittances electronically.
• Organising and prioritising workload in order to efficiently deal with all clients within agreed timescales.
• Handling a cross section of client workloads.
• Dealing with incoming client / customer / temporary worker communications (verbal/written) and understanding the nature of the inquiry in order to resolve it or pass it to the correct individual / department.
• Supporting and sharing knowledge with colleagues to contribute to the effectiveness of the team. This may include providing cover for other team members as and when necessary.
• Managing all aspects of Tax Year end processing for your allocated clients.

About the ideal candidateThe ideal applicant will have working knowledge of end-to-end payroll processing. This will include a reasonable understanding of statutory and legislative regulations, including workplace pensions, and proven experience in MS Office, in particular Excel.You will have experience of month-end and year-end returns and balancing, ideally with the ability to perform manual calculations (but this is not essential). Working in a multi-frequency payroll environment is advantageous.

• Passion for excellent customer service and maintaining quality relationships.
• Strong attention to detail.
• Excellent interpersonal and communication skills, both written and verbal with individuals at all levels.
• Ability to work independently and as part of a collaborative team.
• Good organisation and prioritisation skills, ensuring stringent deadlines are met.
• Flexibility, adaptability, and problem-solving abilities.
• Discretion and ability to maintain confidentiality.