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Team Manager - Offsite Care

Job LocationGodmanchester
EducationNot Mentioned
Salary25,323 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our vision is a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.Wood Greens Offsite Care team are looking for an additional team manager to join this exciting and growing yet now established team.The offsite care team comprises Woodgreens fostering, owner home care and visiting mobilization services made up of a medium staffing team across all roles who provide support and care for volunteer fosterers, owners and up to 200 accompanying pets whilethey move through their rehoming journey with the charity.The team manager is required to be responsible for the smooth running of operations within the department leading staff and volunteers in their day to day activity to ensure the delivery of Woodgreens pet strategy is upheld to a high standard. Working alongsideanother Team manager and the Offsite Care Section manager the successful candidate will ensure team members have the skills, behaviors and competences required to deliver the service through providing training, coaching, instruction and feedback to ensurethe team are inspired to perform at their optimum and work towards shared goals.Role responsibilities will include;

  • Line management of offsite care team staff and volunteers
  • Providing effective and compassionate customer service internally and externally
  • Uphold excellent standards of pet care following Woodgreens animal care policies
  • Running the section and department in the absence of the Offsite Care Section Manager
You should be able to demonstrate skills and experience in the following areas;
  • Level 3/4 qualification in pet care or people management or demonstrate able experience in either or both areas
  • Significant experience of effective people management including motivating and developing staff and volunteers and conflict management
  • Highly developed problem solving and autonomous decision making in emotionally demanding situations
  • Highly developed communication skills including working under pressure, consulting with people with tact and diplomacy and the ability to motivate others.
  • A good team player - able to work collaboratively with all other teams to meet shared objectives and a role model in displaying the charity key working behaviors including integrity, adaptability and innovation.
The starting salary for this position is £25,323 per annum.This vacancy may close earlier should we receive high volumes of applications and interviews may commence prior to the closing date.

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