Head of Volunteer Engagement

Job Description

Our vision is a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be. Volunteers are at the heart of everything we do. Everyyear, Woodgreens dedicated teams work tirelessly to provide safe shelter, specialist care, and a brighter future for thousands of pets.In this newly created role, you will be instrumental in developing the profile of volunteers throughout the charity. You will be responsible for shaping and implementing a volunteer strategy to lead and embed the transformation of volunteering from a managementmodel to one focused on engagement. Working collaboratively with the operational volunteer leads and team managers to continuously improve the experience of everyone who chooses to volunteer their time with us and ensuring that new volunteers are recruited,appointed, inducted, trained, supported, recognised and rewarded.This is a pivotal and exciting time to join our charity as we seek to achieve the Investing in Volunteers standard. You will lead from the front, during a time of change, inspiring and developing our volunteer leads, as together you seek to build teams thatconsist of a wide range of unique voices, ideas, backgrounds, cultures and experiences so that Woodgreen can be the very best at what we do. Supporting every strategic priority from pet service delivery to fundraising, you will be responsible for people management,policies, procedures and risk. A key focus of this role is the improvement of our volunteer experience through the development of a volunteer governance framework.Our new Head of Volunteer Engagement must;

• Have an unwavering belief in the benefits of volunteering, for our organisation, volunteers, beneficiaries and the community.
• Have substantial experience of developing and implementing effective strategies to achieve organisational objectives and to make clear, informed and timely decisions.
• Have a working knowledge of current volunteering issues and best practice within the charity sector, a clear understanding of legislation and regulation relating to volunteering and the ability to develop policies, procedures and resources.
• Have excellent planning and organisational skills with the ability to manage and deliver a diverse workload whilst ensuring effective prioritisation and balancing the needs of the stakeholder.
• Have significant experience of change management and of delivering projects to tight budgets and deadlines.
• Have a high level of proficiency with information technology, excellent data analysis, insight and evaluation skills with demonstrable experience of using and developing digital tools and systems to aid people and programme management.
• Be self-aware, positive and approachable. An excellent role model who promotes high standards of integrity and inspires trusts and confidence from others.
• Have exceptional influencing skills and be able to build and manage collaborative relationships, with the confidence and willingness to challenge constructively and to readily seek and receive feedback.

In return we can offer you;

• A starting salary of c £50,000 per annum plus excellent benefits
• 36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 38 days
• Flexible and hybrid working
• Up to 8% employer pension contributions (based on employee contribution level)
• Life assurance scheme (4 x salary)
• Support towards healthcare costs (cashplan) and wellbeing

This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.