Senior DevOps Consultant

Job Description

Who are youThe role requires a dynamic and self-motivated individual willing to be part of a self-managing team with a strong belief in continual improvement and a positive work ethic.We’re looking for a curious mindset, a problem solver used to being presented with problems or challenges and devising solutions based on technology and automation.Experience with and understanding of devops and associated technologies such as Docker, Kubernetes, Jenkins, Git, Maven, JUnit and Selenium is highly advantageous.Job OverviewAs a DevOps Consultant, you will provide a wide range of deployment & support services to customers as well as internal staff.The role encompasses the deployment, management, monitoring, and support of both customer and internal production and non-production systems.The role will be flexible, varied, and will involve you being a point of contact for any escalated Incident or Problem that cannot be resolved by BAU.Job Function Tasks and Responsibilities· Proactively manage the day to day issues raised by the customer base· Proactively monitor customer environments to ensure they’re operational and performant· Actively contribute to monitoring and alerting strategy and approach, using continuous improvement to ensure monitoring is sufficient and appropriate for the environment and customer· Deploy internal and customer environments on demand, with an understanding of the build process and ability to troubleshoot and resolve problems with the deployment and operation of environments· Determine the actions required to resolve operational / product problems, escalating as required to minimize the impact to individual customers and the organization as a whole.· Update records throughout all stages of all processes so customers and colleagues can view the latest information at any time· Assist in the management of incidents, requests and problems in line within ITIL / OLM Support, request fulfilment and problem management processes and local procedures.· Creating and implementing technical standards across our customer systems and communicating these standards within our support and deployment teams· There may be a requirement to work "out of hours" at times of major projects or upgrades· Engage with the wider business on the development of new and existing cloud services· Involvement in 24/7 rota - Involvement in daytime [08:00 - 18:00] shift rota system.Experience Required· Experience with and understanding of devops and associated technologies such as Docker, Kubernetes, Jenkins, Git, Maven, JUnit and Selenium is highly advantageous.· Good understanding of cloud technologies and SaaS concepts· Good understanding of shell scripting· Experience working within a Technical Services support or deployment role· Good understanding of web server, application server & security architectures including Apache Tomcat· Solaris or Linux experience with preference to Solaris 10/11 and RedHat/Ubuntu LinuxAbout UsOLM Systems is the leading provider of person centric case management solutions to the UK Social Care and Community Health markets with over 60 local authority customers. OLM have 30 years of experience in working with customers across the UK to deliver modern SaaS solutions to take the complexity out of people’s lives by delivering integrated solutions for adult and childrens services, health and the corporate IT market. Our software enables customers to make a positive impact on the lives of the vulnerable adults and children who they support. OLM is proud of its people and its products and everything we do is with a passion to make a difference to others.We will offer a mix of office (Teddington, Newport or Glasgow) and homeworkingOLM Group is an equal opportunities employer, job suitability is assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.At OLM Group diversity and inclusion is foundational to how we operate and embedded in our Core Values. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.