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| Job Location | Glasgow |
| Education | Not Mentioned |
| Salary | £11.21 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time |
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a 2 x Receptionists for 6 week contracts, on a rate of £11.21 per hour PAYE. The working hours are 35 hours per week. This role will be based onsite.Responsibilities:- Answer telephone, screen and direct calls.- Take and relay messages.- Provide information to callers.- Greet persons entering organisation.- Direct persons to correct destination.- Deal with queries from the public and customers.- Ensure knowledge of staff movements.- Ensure knowledge of events, School procedures and School timetable.- Maintain records of emergency contact numbers.- Be responsible for evacuation of the area during an emergency.- Give First Aid treatment.- Assist with front of house security and deliveries.- Maintain personal knowledge by training.- Keep reception area neat, tidy and presentable.- Dealing with members of the public/students/staff.- Fulfil all reasonable requests to ensure efficient service, customer satisfaction and safety.- Prioritising calls/visitors/deliveries.Essential Skills:- Reception experience is essential- Must be able to demonstrate substantial experience in a multi-disciplined organisation, preferably, but not essentially, in a higher/further education institution or similar organisation- Should appreciate what a customer focused service implies and be able to consolidate such a service within the School- Broad experience of premises and accommodation facility provision will be more useful than narrow specialisation- Knowledge of Microsoft Office Suite- Good standard of general education- Ability to operate a variety of communication and security systems.- Able to communicate at all levels- Good listening skills- Ability to prioritise workload- Keyboard skills- Confident in following emergency procedures- Work as part of a team or on own- Able to use own initiative.- Tactful and diplomatic- Flexible approach- Able to deal with the public in a friendly and efficient manner- Remain polite at all times.- Ability to deal with potentially difficult, distressing, lengthy calls and enquiries.If you would like to hear more about this opportunity please get in touch.
Keyskills :
Administration Data Entry Word Excel PowerPoint Receptionist