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| Job Location | Glasgow |
| Education | Not Mentioned |
| Salary | £40,000 - £60,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Title: Operations ManagerLocation: GlasgowSalary: £40,000 - £55,000 per annumReporting to the MD and serving as a member of the Management Team along with the MD and Development Director, this positions primary responsibility is ensuring organisational effectiveness by providing leadership for the organisations functions.Working with the management team, the position also contributes to the development and implementation of organisational strategies, policies and practices. This position will also interact with the Board of Directors.Responsibilities:Implement measure to provide motivation for employees Oversee customer service departments and assess that they are meeting customer satisfaction goals Prepare, revise and submit reports, budgets and other documentation Dialogue with clientele about customer service issues or queries Communicate information to the departments filtered for management Development of individual program budgetsInvoicing to funding sources, including calculation of completed units of servicePayroll management, including tabulation of accrued employee benefitsDisbursement of checks for agency expensesRegular meetings with Executive Director around fiscal planningSupervise and coach office manager on a weekly basisQualificationsStrong background and work experience in OperationsExcellent computer skills and proficient in excel, word, outlook, and accessExcellent communication skills both verbal and writtenDemonstrated leadership and vision in managing staff groups and major projects or initiatives.Excellent interpersonal skills and a collaborative management style.Budget development and oversight experienceExcels at operating in an fast pace, community environmentExcellent people manager, open to direction and +Collaborative work style and commitment to get the job donePersuasive with details and factsDelegate responsibilities effectivelyHigh comfort level working in a diverse environmentIf you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!
Keyskills :
Operations Manager