Operations Manager

Job Description

Operations Manager - Please note that the role is home based/remote with travel across Scotland and Northern IrelandHours of work: 37.5 hours per week - including some weekends and overnight stays.Salary: £34,000Holidays: 25 days per annum, plus bank holidays (with increases for long service)Pension: Pension scheme and will match employee contributions up to the statutory amount. Details of the scheme will be available following a formal offer of employment.Other: Sick Pay, Death in Service Benefit (3x salary). buying’ extra (unpaid) leave, time off for dependents, variations to normal working hours. Further details available on request. Company car/car benefitReporting to: Head of UK ServicesResponsible for: Volunteers and any location-based service staffLocation: Home-based (with travel across Scotland and Northern Ireland required)Permanent Contract: Full Time HoursJob Purpose: To design and deliver a long-term integrated strategy for the services across Scotland and Northern Ireland.You have an amazing opportunity to join the organisation dedicated to enhancing the quality of life for individuals working in horticulture, whose mission revolves around helping and preventing, striving for better futures for those in the horticulture industry.As the company expands the services in Scotland and Northern Ireland, we are seeking a motivated and forward-thinking Service Development Manager to play a crucial role in this journey.Key Responsibilities: Operations ManagerStrategy Development:

• Develop and implement a comprehensive, long-term service strategy for Scotland and Northern Ireland, aligning with the organisations mission and goals.
• Collaborate with Heads of Service and external partners to establish a robust evidence base for service interventions.

Operationalization and Delivery:

• Identify and operationalize key strategic priorities to ensure the delivery of high-quality help and prevent services across Scotland.
• Oversee the efficient deployment of resources to support the companys mission and objectives.

Quality Assurance:

• Ensure the quality and effectiveness of the organisations services across Scotland and Northern Ireland.
• Monitor and evaluate the impact of services to continually enhance their effectiveness.

Stakeholder Collaboration:

• Work closely with key stakeholders, including government agencies, partner organizations, and service users, to develop new channels of support.
• Foster and maintain positive relationships with external partners to advance the organisations mission.

Team Management:

• Lead, manage, and inspire volunteers and location-based service staff to achieve their highest potential.
• Provide guidance, training, and support to the team to create a collaborative and high-performing work environment.

Financial Management:

• Manage the budget for services in Scotland and Northern Ireland, ensuring responsible allocation of resources and financial sustainability.
• Seek out funding opportunities and grants to support service expansion and development.

Monitoring and Evaluation:

• Implement performance measurement and evaluation systems to assess the impact and outcomes of services.
• Utilize data and feedback to continuously improve service quality.

Community Engagement:

• Promote awareness of the organisations services and engage with the local horticultural community to garner support and participation in programs.

Qualifications and Experience:

• Previous experience as Operations Manager
• A minimum of 5 years of experience in service development, management, or a related role.
• Strong leadership and team management skills.
• Proven ability to design and implement successful service strategies.
• Exceptional communication, negotiation, and relationship-building skills.
• In-depth knowledge of the nonprofit sector and an understanding of local and national social service systems.
• Financial management experience, including budgeting and grant management.
• A strategic thinker, proficient in data analysis and reporting.
• Strong commitment to the organisations mission and values.
• Willingness to travel within Scotland and Northern Ireland as needed.

If your application is successful, you will be contacted shortly.The job title and description in this advertisement may differ from the clients official job description/contract. We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVswe receive, this may not always be feasible.You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk

Keyskills :
Project Management Team Management Quantitative Data Qualitative Data Service Development Strategic Development Support