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Job Location | Glasgow |
Education | Not Mentioned |
Salary | £14.47 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Are you seeking your next challenge, and want to work with one of the largest financial services companies in the world We have a fantastic opportunity available for someone with a passion for customer service, with a proven background helping customersacross a range of platforms.This is an amazing opportunity will be part of the Customer Success Team within Wealth UK. You will deliver a seamless, first-class service through both inbound and outbound contacts via multiple channels. Inbound contacts will reach Customer Success directlyfrom consumers requiring support and guidance following interaction with our Mercer Money digital platform. Your key focus will be to add value to the customer experience through each interaction, enhancing the lifestyle of customers by pro-actively engagingin meaningful and genuine conversations.Location: Glasgow - Hybrid/Remote 1 day in the office per monthPay Rate: £12.91 per hour = £1.56 holiday pay = Total £14.47 per hourContract Length: 6 Months with potential for extensionHours: Monday to Friday (35 hours)Business OverviewOur client is a world-leading professional services firm offering clients advice in the areas of risk, strategy and people. Their 83,000 colleagues advise clients in 130 countries. With annual revenue of nearly $20 billion, they help corporate and publicsector leaders navigate an increasingly dynamic environment through four market-leading businesses - Guy Carpenter, Mercer, Marsh and Oliver Wyman.Duties & Responsibilities
Keyskills :
CallsCustomer ServiceWeb Chat