London Jobs |
Manchester Jobs |
Liverpool Jobs |
Nottingham Jobs |
Birmingham Jobs |
Cambridge Jobs |
Glasgow Jobs |
Bristol Jobs |
Wales Jobs |
London Jobs |
Manchester Jobs |
Liverpool Jobs |
Nottingham Jobs |
Birmingham Jobs |
Cambridge Jobs |
Glasgow Jobs |
Bristol Jobs |
Wales Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Glasgow |
Education | Not Mentioned |
Salary | 20,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
Would you enjoy working from the comfort of your own homeDo you have previous Customer Service experienceWould you like to join a growing B2B sales organisationWe may have the perfect opportunity for you!The Role - Customer Service Administrator (B2B)Location - Fully Home Based (initial 3-week training period in Glasgow office)Starting salary - 20,000k depending on experienceHours - 8.30am to 5pm or 9am to 5.30 pm (Monday to Friday)Benefits* No daily commute* Work from your own home* In-depth and structured training programme* On site working available occasionally to allow interaction with the wider teamOur client specialise in B2B retail sales and they are looking to add to their Customer Service/Sales Administration team. This is a fantastic opportunity to join an organisation who really takes pride in providing high levels of customer service and this isreflected in the training they provide for the role. You will have 3 weeks minimum of in-depth training on the product range and the internal systems.The ideal candidate will have previous experience gained within a telephony-based Customer Service role and will have an interest in building relationships with clients.You will manage enquiries from existing and prospective customers via email and telephone, process sales orders and generate add on sales where appropriate.The initial training for this role will be office based however the role will be based remotely and you will enjoy the benefits of no rush hour commute from a time or cost perspective.You will thrive in a fast-paced environment and have a real interest in interacting with customers. Your communication skills need to be well developed and if you have a desire to succeed - then this is the perfect role for you!What the role involves:* Manage existing and new relationships with customers* Upselling products when discussing options with clients* E-mail management - dealing with incoming enquiries via centralised mailbox* Issuing quotations* Liaising with clients regarding lead times* Tracking sales leads/enquiries and keeping on top of any required follow up* Answering Inbound calls from customers to track orders/ arrange parts/returns* Liaising with suppliers and ensuring orders will be processed within agreed timescalesSkills:* Confident and professional telephone manner* Comfortable in a sales environment* Customer focused attitude* Genuine drive and a desire to get results for clients* Have 12+ months continuous Sales/CS experience preferably in an administrative role (desirable)* Excellent MS Office skills - including ExcelIf you are interested in this role, please contact us to discuss your experience and to find out more about our client on .Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.