Credit Control Manager

Job Description

SThree are pleased to announce that we are recruiting for a talented Credit Control Manager to join our team!The Credit Control Manager, will assist Regional Credit Control Manager in leading the Credit Control function, specifically focusing on Key Accounts, Self-Bill and MSP clients, ensuring successful delivery of KPIs, strong people engagement and excellentstakeholder management. In addition, they will be responsible for leading a small team of Credit Risk Analysts. The ability to provide practical support to this team on a daily basis is essential.About usSThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the bestSTEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who changethe world work with us.The Credit Control Managers day-to-day responsibilities are to …

• Work alongside the wider AR Leadership Team to deliver team strategic targets, coaching and guiding the team to deliver optimum outcomes against deliverables and objectives
• Maintain a department organizational structure sufficient to meet all goals and objectives
• Deliver consistent improvements in eNPS scoring, through hearing the voice of the team and making appropriate changes to support engagement and development
• Ensure that staff skills or knowledge gaps are met with appropriate training and development so staff can perform their roles to their maximum capability and fulfil their potential
• Provide leadership, direction, advice, and guidance to the team, maintaining high levels of integrity, motivation, and morale
• Is responsible for successful delivery of all KPIs agreed with the Global Head of Accounts Receivable
• Supports the Regional Credit Manager in producing executive reporting of KPIs. Enhance and drive management/business Information on operational activities.
• Keep key stakeholders engaged and informed by providing reports and conducting regular review meetings in line with Comms Strategy

What skills and knowledge are we looking for

• Previous experience of leading people is essential
• Management of a ledger containing complex clients with bespoke billing arrangements, high value billables and self billing clients is essential
• Proven track record in end to end collections and credit risk management
• Communicating with, influencing and engaging stakeholders at all levels
• Applied knowledge of accounting & general accounting practices relevant to job (Bad Debt Provision, ability to interpret a balance sheet etc.)
• Extensive knowledge of Credit Risk Management practices; interpreting credit reports, ability to read and interpret a balance sheet and other accounting information and ability to make decisions and recommendations based on this
• Excellent knowledge of MS Word, Excel, PowerPoint, and Outlook

Desirable qualifications …

• Qualifications in credit risk management desirable
• German/Dutch/French linguistic proficiency is desirable but not essential
• Member of CICM is desirable but not essential

Benefits for our U.K. teams include:

• The choice to work flexibly from home and the office, in line with our hybrid working principles
• Bonus linked to company and personal performance
• Generous 28 days holiday allowance, plus public holidays which can be taken at a time to suit you
• Annual leave purchase scheme
• Five days paid Caregiver/Dependant leave per annum
• Five paid days off per year for volunteering
• Private health care, discounted dental insurance and health care cash back scheme
• Opportunity to participate in the company share scheme
• Access to a range of retail discounts and saving

What we stand for..We create community and deliver change that transforms the future for everyone. With this in mind, were committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignitywhere everyone belongs, is valued and is connected.If you need any assistance or reasonable adjustments in submitting your application, please let us know, and well be happy to help.What we stand for..We create community and deliver change that transforms the future for everyone. With this in mind, were committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairnessand dignity where everyone belongs, is valued and is connected.If you need any assistance or reasonable adjustments in submitting your application, please let us know, and well be happy to help.

Keyskills :
Credit Control Manager