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Billing Team Lead

Sthree
Job LocationGlasgow
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Energise your CareerWe are delighted to announce that we are recruiting for a talented Billing Team Lead to support our contract billing team on the journey to building a platform which is efficient, effective, and scalable and therefore, world class.The successful candidate will be responsible for leading & supporting the day-to-day billing team activities, ensuring the team are able and empowered to deliver KPIs / Targets.We require a strong and clear communicator, who can provide coaching to enable team members to enhance their knowledge and mitigate any single points of failure, and who can simplify and resolve complexities. They will work closely with the Billing Managerin supporting the delivery of the Accounts Receivable Strategic Road Map for their area of expertise.Who would you be working forSThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with dynamic organisations across the world. We are the number one destination for talent in the best STEMmarkets: these are todays unsung heroes who positively shape the future. Now were helping them shape their own futures.What will I do in this role

  • Working alongside the Billing Manager to deliver team strategic targets, coaching and guiding the team on day-to-day operations through ledger reviews and other ad-hoc activities
  • Leading regular 1-2-1s with team members reviewing objectives and development plans that are set and supporting team members development
  • Organise resource to ensure delivery of billing KPIs
  • Minimise unbilled value through escalation and collaboration
  • Keep key stakeholders engaged and informed by providing reports and attending meetings
  • Escalations as appropriate
  • Hearing the voice of our internal and external customers and acting on this feedback
What knowledge and experience will you need for the role
  • Fluency in English is essential and a 2nd language is beneficial but not essential
  • Excellent working knowledge of MS Word, Excel, PowerPoint, and Outlook
  • Demonstrate strong organisational & time management skills
  • Excellent Customer Service skills are essential
  • Attention to detail is essential
  • Speed & accuracy essential, to meet deadlines
  • CICM member is desirable but not essential
In return for your commitment, we offer a range of benefits including
  • Competitive salary and bonus
  • 28 holiday allowance plus bank holidays, which can be taken at a time of your choosing.
  • Annual leave purchase scheme
  • Five days paid Caregiver/Dependant leave per annum
  • Five paid days off per year for volunteering `
  • Competitive family care policy
  • Financial, physical and mental wellbeing support
  • Private healthcare (after qualifying period)
  • Company shares option
  • Access to a range of retail discounts and savings
  • Hybrid working
At SThree we pride ourselves on our commitment to diversity and inclusion, we have a number of programmes in place to ensure that our people are valued and respected every day. With a sharp focus on training and development, we go above and beyond toensure that our colleagues have adequate support to excel in their careers.SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

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Billing Team Lead

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