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Applications Manager Scotland

Weber
Job LocationGlasgow
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Application Manager Scotland - Saint-Gobain Weber Weber are part of Saint-Gobain - Winners of TOP EMPLOYER UK AND GLOBAL four years running! (2016-2019) and Weber are Winners of the Best Healthcare and Wellbeing Benefits (Small Employer category) Employee Benefit Awards (2019.)Weber is the UKs leading manufacturer of innovative and high-performance construction mortars such as renders, tile fixing products, floor screeds and technical mortars.At Weber, we believe what matters most is We Care which is to care about People and their environment, wellbeing and everything else that matters. We are proud of our family feel culture where we are all responsible for success and driving continuous improvement.Youll join a friendly and supportive company which will provide you with everything you need to progress in your chosen career.Your role as Application Manager is to form a strong loyal relationship within the Weber network of contractors to support installation of best practices to deliver a differential market leading technical support service.At Saint-Gobain, we hire people who have five key qualities, known as our Attitudes:

  • Passion for cultivating customer intimacy and building relationships
  • Agility when dealing with problems and issues
  • Open and encouraging nature and can steer focus towards customer expectations
  • Entrepreneurial when working on projects and new initiatives
  • Innovative and able to generate ideas for building on what weve developed so far
    • As Application Manager you will be able to problem solve, you will be organised and self-motivated, able to think outside the box, comfortable communicating at all levels and be collaborative.What youll be doing in this role:Safety:
  • You will take personal responsibility for own and team/environment safety, promoting safe working practices to keep everyone healthy and safe. If It Is Not Safe, It Is Not Weber.
    • Management of Contractor Network
  • You will develop new contractor relationships through the Weber contractor policy in providing ongoing on-site designated technical support to proactively manage competency/performance to deliver beneficial value added services to applicators/contractors on all products/systems within the Weber portfolio.
    • Project Management
  • Provide proactive site support service to major projects with their territory through delivery of fundamental informative guidance to ensure that a future potential is removed and repeat business continues.
    • Complaint Investigation
  • Actively participate in the understanding of customer product complaints to identify the most appropriate technical and commercial solutions using the Weber complaint handling guidelines.
  • Respectively apply relevant services to key clients to mitigate reparative occurrence (lessons learnt).
    • Support New Product Development:
  • Development by testing of new products supporting our R&D department.
  • Application of new/amended products to demonstrate to new clients on behalf of sales & marketing departments
    • Support Future Market:
  • Support the development of skills within future generations through the use of educational partnerships (colleges etc.) using the Weber train the trainer process along with support to apprenticeships in formal industry recognised qualifications.
    • Responsible Functions:
  • Demonstrate the use of the products and systems on-site, in the Technical Academy and at seminars/presentations.
  • Maintain accurate records of all on-site meetings, and actions on issues or complaint resolution and keep individual site diaries for all contracts in the sales cluster.
  • Take an active role within the sales cluster meetings.
    • In addition to the Saint-Gobain Attitudes mentioned above, suitability for the role is key. In order to be successful in this role, you should have:
  • Vocational Qualification level 3
  • Advanced Craft Certificate
  • Experience in: Presentation, Demonstrating, worked in a learning environment
    • Who are Saint-GobainSaint-Gobain was founded in 1665 to deliver a world first - the production of glass on an industrial scale we have continued to adapt and grow through providing innovate ideas, services and products to our customers. 350 years later we have a presence in 67 countries and employs 170,000 people worldwide. The UK & Ireland is home to over 30 of our well-known and respected businesses within the construction sector including: British Gypsum, Jewson, Weber, Graham and Glassolutions.You are applying to work with Weber, this is one of 32 fascinating Saint-Gobain businesses that operate within UK and Ireland. Regardless of which business you join, you are assured to be welcomed into a professional and warm environment, where we value all of our employees equally and have a strong focus on their health, safety and wellbeing at all times.We also offer some fantastic benefits, including:
  • Competitive Salary
  • Excellent Retirement Savings Plan with additional Life Cover
  • Employee Recognition Scheme - Recognise & Reward
  • Learning & development opportunities via our online portal from day one.
  • 33 days holiday (including bank holidays), rising to 34 days at five years service.
  • Staff discounts on all UK Saint-Gobain brands such as Jewson, British Gypsum, Gibbs & Dandy, Graham & more!
  • Share Schemes
  • Discounts on high street, health and wellbeing products, leisure activities and various other benefits e.g. car leasing scheme.
    • If youre up for a new challenge, we would love to hear from you! Required skills
  • Information Systems
  • Administration
  • Co-ordinator

    • Keyskills :
    Infmation Systems Administration Co-dinat

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