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Independent Living Lettings & Neighborhood Officer

Venn Group
Job LocationGateshead
EducationNot Mentioned
Salary16.00 - 17.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Independent Living Housing & Lettings Officer Vacancy waiting to be filledVenn Group have been approached by a Housing Association and would like to introduce the following position availablePosition: Independent Living Housing & Lettings OfficerLocation: Gateshead & Sunderland, homeworking also available Rate: £16.00 - £17.00 p/hour (Umbrella) Length: 48 weeks Hours: 36.5 hours per week (MonFri, flexible working) The role will predominantly involve:

  • Delivering Independent Living services, ensuring that activities are delivered on time
  • Effectively delivering services to internal and external customers, including pre-void inspections, pre and post tenancy visits and tenancy management/enforcement
  • Effectively marketing and letting the Associations Independent Living properties to minimise void rent loss and achieve letting Key Performance Indicators
  • Maintaining accurate and timely website information on vacant properties
  • Building and strengthening relationships with Local Authorities and other Registered Providers ensuring there are appropriate advertising platforms in place
  • Referring residents to the Income Team, as required, to support tenancy sustainment and maximise income
  • Effectively responding to internal and external customer enquiries, needs and requests
  • Effectively resolve anti-social behaviour cases
  • Monitor the quality of estate services, carrying out regular inspections
The successful candidate must have previous experience within Housing Management, have an Enhanced DBS, drive and be able to start at short noticeTo find out more about this role or to apply please contact Samantha Marshall or Kiera Power on or alternatively reply to this email with your up to date CV.*Venn Groups Recommendation Scheme: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations.

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