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Telesales Manager

Interaction Recruitment
Job LocationGateshead
EducationNot Mentioned
Salary£60,000 - £80,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Telesales ManagerLocation: GatesheadSalary: £60,000.00 - £80,000.00 per year + CommissionJob Type: Full-timeOur client a dynamic and forward-thinking company specializing in solar PV systems. They pride ourselves on our transparent, no hard-sell approach and are committed to sustainability and renewable energy. All our leads are inbound, and focus on educatingpotential customers about the benefits of solar energy.Role Overview: As a Telesales Manager, you will lead and manage a team of Tele-Sales Executives who engage with potential customers over the phone. Your primary responsibilities include ensuring the team is well-informed about our products,providing competitive quotes, and maintaining high standards of customer service.Key Responsibilities:

  • Team Management: Ensure team members have the necessary product knowledge and resources to maximize sales.
  • Training & Development: Train, develop, and coach telesales advisors to achieve their full potential. Conduct regular performance evaluations and set targets for individual team members.
  • Performance Tracking: Set key performance indicators (KPIs) for the telesales team and track performance against targets. Implement effective monitoring and reporting systems.
  • Continuous Monitoring: Regularly monitor team performance and provide additional training as required.
  • Recruitment: Expand the team through continuous recruitment efforts.
  • Record Keeping: Maintain accurate records of sales activities and achievements in our CRM system.
  • Technology Upgrades: Collaborate with the IT department to upgrade telesales technology infrastructure and contribute to the development of future growth strategies.
  • Reporting: Create monthly reports to present to the Directors.
Desired Skills and Experience:
  • Proven experience in telesales and telesales management.
  • Ability to lead from the front with operational experience and system knowledge.
  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Solid sales and negotiation skills.
  • Passion for renewable energy and sustainability.
  • Ability to develop and implement effective telesales strategies.
  • Track record of achieving and exceeding targets.
  • Good computer skills.
  • Knowledge of solar PV systems (preferred but not required).
Benefits:
  • Competitive base salary plus commission structure.
  • Equity offered to the right candidate.
  • Ongoing training and development opportunities.
  • Supportive and collaborative work environment.
  • Opportunities for career advancement.
  • Free on-site parking and profit sharing.
Schedule:
  • Monday to Friday
Supplemental Pay Types:
  • Performance bonus
Apply Now: If you are a motivated and experienced Telesales Manager with a passion for renewable energy, we would love to hear from you. Join our team and contribute to a sustainable future.To apply, please submit your resume and cover letter to

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