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Hungarian Speaking Customer Advisor - Remote

Job LocationGateshead
EducationNot Mentioned
Salary18,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client, a well-established and successful organization is currently looking to recruit a Hungarian speaking Customer Service Advisor to join its successful team on a 5 month Fixed Term Contract initially. This role can either be Home based or Officebased ( modern premises in Gateshead, easily accessible by public transport and by car). If home based, candidates should have their own PC/laptop and a good internet connection.The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services.To be considered for the role you must be fully fluent in both Hungarian and English (written and spoken).Duties:

  • Handling inbound calls from customers and distributors from both English and Hungarian clients
  • Addressing customers enquiries via the telephone, internet and email in English and Hungarian
  • Providing quality advice and information to customers
  • Resolving queries and keeping customers updates on the status of their enquiry
  • Maintaining records and databases
  • Translations English-Hungarian and proofreading of promotional websites
Requirements:
  • Excellent verbal and written communication skills - Fully fluent Hungarian and English
  • IT literate with a sound knowledge of databases
  • To be proactive and work on your own initiative
Hours of work will be Monday to Friday 8am - 4pm or 9am - 5pm (35 hours per week), Monday to Friday. Starting salary would be £18,000 per annum, po rata.

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