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| Job Location | Fulford, York |
| Education | Not Mentioned |
| Salary | £9.30 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Do you have what it takes to be an Customer Experience Assistant with SecuritasWe have an exciting opportunity for an enthusiastic Customer Experience Assistant to join our dynamic team on a Permanent basis. The role of Visitor Experience Assistant provides a warm welcoming visitors, helping them enjoy and engage within a busy retail Centre by providing an outstanding level of visitor care tailored to individual needs.We are looking for enthusiastic individuals to join our friendly Customer Engagement team delivering a first class visitor experienceIt is a varied and interesting role, working at one of the countries most premier shopping locations.Although demanding, this role will allow you to demonstrate your exemplary customer service skills as you will engage with customers, clients and visitors. throughout each shift.We are an internationally successful, protective services and security provider, combining cutting-edge technology with world-class security intelligence and our global network of experts cover every security risk.Customer Service | Visitor experience |As a Customer Experience Assisstant you will be an ambassador for the Centre, maintaining a smart and professional appearance and providing a proactive and warm welcome for all visitors.You will be staffing the main complex and proactively engaging with, and assisting visitors in how best to maximise their enjoyment of their visit by responding to a wide range of enquiries about the c3ntre and assisting in any emergencies or issues that may ariseYou will be responding to face-to-face complaints and feedback, taking prompt and appropriate action to resolve any issues.The role involves delivering complex solutions to a wide range of challenges. You will need to liaise directly with other departments and individuals.Our head of department will be on hand to ensure that you receive all the support you need.Our clients are established industry icons, such as, Coca-Cola and Nestle, as well as smaller boutique style operations.We provide Everything you need to do the job. Although you can bring your own pencils if you like...We are looking for a genuine team player who can work alongside a team of experts and industry professionals Essential Skills To work with us you will need to be flexible, confident, articulate and communicate well both verbally and in written language.Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.Desirable Skills
Keyskills :
customer service visit experience Retail