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Customer Services Administrator

RecruitAbility Ltd
Job LocationFinchingfield
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Customer Service AdministratorLocation: BraintreeSalary: £18,700 - £19,500 depending on experienceTerm: Full Time. Permanent.My client is a very well established and successful firm within a niche market. They are currently looking for a Customer Service Administrator to work as part of dynamic, busy team. They offer excellent training and the opportunity to develop within their growing company.The role of Customer Service Administrator:

  • Answering queries and processing orders over the phone
  • Keeping details of calls on the database
  • Actioning amendments on the database
  • Processing requests received by post, phone, email and third party websites
  • Handling customer queries
  • Handling customer payment details securely
    • To be considered for the role of Customer Service Administrator:
  • A good working knowledge of Microsoft Word, Excel and Outlook
  • Good spelling, grammar and command of English language
  • Aptitude to learn new databases and software packages
  • Good mathematical skills
  • Confident and friendly telephone manner with the aptitude to handle complaints when required
  • A proactive nature
  • Enjoy working in a fast-paced and sometimes pressurised environment
  • Excellent attention to detail
  • Good team player
  • A willingness to be flexible and carry out extra duties outside normal role
  • Have your own transport due to location
    • The Package for the role of Customer Service Administrator:The basic salary: £18,700 - £19,500 (depending on experience)Holiday: Four weeks annual leave, plus bank holidays and a day off on your birthdayHours: Full time (40 hours per week)Please apply on line quoting reference RA12564 or call Adrienne for more information on This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency. Required skills
  • Customer Services Administrator

    • Keyskills :
    Customer Services Administrat

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