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Delivery Manager - Empty Homes & Planned

Job LocationFilton
EducationNot Mentioned
Salary35,000 - 45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

At Sovereign we aredriven by our social purpose where our residents are at the heart of everything we domore homes, better places, excellent services.Providing an efficient right first time repairs and maintenance services to our properties is ourkey focus.We have an exciting opportunity for a DeliveryManager to join our Empty Homes & Planned Team in our Bristol, Yate Office covering the Bristolarea on a permanent basis.The roleReporting into the Operations Manager, youll take fullresponsibility and accountability for overseeing the day to day delivery of property repairsthrough a team of skilled trades persons.Youll manage, coach and develop up to 12 in house trades people, ensuring that they are optimisedto deliver a customer centric service,generating value for money and delivering performance in line with forecasted levels in order to deliver a get itdone first time service to our customers.Youll also be responsible for:

  • Trade van checks
  • Carrying out site audits
  • Toolbox Talks
  • Completing health and safety inspections
  • Ensuring all works are carried out safely and to an excellent standard
What youll needTo be successful in this role you will need:
  • Previous experience in a property maintenance/repairs type role
  • Proven line management skills especially with experience of managing trade operatives
  • Ability to work under pressure
  • Delivery and customer service focused
  • Strong organisationaland decision making skills
  • Ability to take ownership and manage complaints through to completion
  • Strong IT skills particularly inthe Microsoft Packages - Word, Excel, PowerPoint
What youll get
  • £450 yearly flexible benefit pot to use against benefits of your choice
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Chance to buy or sell holiday as part of our flexible benefits package
  • Company pension scheme, matched up to 12%
  • Flexible working
  • Recognition scheme
  • Wellbeing discounts
There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

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