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Job Location | Feltham |
Education | Not Mentioned |
Salary | 30,000 - 35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Key Activities Completion of end to end forwarding activities as the individual role requires Follow strict and time sensitive SOPs/KPIs to ensure compliance Work closely with internal and external customersFocus on customer serviceUse of Next Gen/MS office as requested Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe Month end department compliance Customs Entries Cost control Assist senior forwarders, Supervisor and line manager where required Ensure all reports including internal and customer specific are completed within the deadline Resolve queries from customers and suppliers Ensure Best Practice models are adoptedWork closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships To take part in customer reviews when required to build up visibility and relationships with customers.Assist sales and management with customer developmentMaintain clean desk policyOperate within companies QA system Any other tasks as directed by their Supervisor or line manager