Workshop Manager

Job Description

Workshop ManagerSalary of the Workshop Manager / Workshop Foreman / Workshop Supervisor / Workshop Controller - £32,000 - £34,000 plus a 15% bonus plan Location of the Workshop Manager / Workshop Foreman / Workshop Supervisor / Workshop Controller - Felixstowe Working hours of the Workshop Manager / Workshop Foreman / Workshop Supervisor / Workshop Controller - 45 hours a week Monday to FridayMy client in Felixstowe is looking for an experienced Workshop Manager / Workshop Foreman / Workshop Supervisor / Workshop Controller to join their team. You will be responsible for the daily operation of the workshop. To plan and load the workshop for staff availability to achieve maximum productivityEssential Functions / Responsibilities of the Workshop Manager / Workshop Foreman / Workshop Supervisor / Workshop Controller·Progress and maintain work through the workshop, prioritising repairs in line with customers’ and/or business demands managed effectively through an open repair file·Minimise vehicle downtime by identifying the most economical repair method both in time and cost.·Ensure quality repairs are carried out in the workshop by ensuring that a minimum of 20% of workload is quality checked.·Encourage good workshop practices to provide a safe and tidy, hazard-free working environment ensuring compliance with the Company’s EHS Policy re: accurate data recording of equipment expiries eg ladder logs, axle stand test etc.·Control overtime working in line with maintenance requirements·Ensure all staff follow Company procedures and adhere to servicing and inspection schedules set out by the Company.·Make available to and encourage all workshop staff to read all service bulleting and product updates both from manufacturers and internal and encourage staff input.·Process paperwork in an accurate and timely manner within Company guidelines – to include liquidity and efficiency measures·Identify opportunities to explore the manufacturer’s warranty and goodwill schemes to best advantage.·Provide prompt and accurate repair and damage quotations, reflecting competitive pricing for parts procurement.·Generate third party revenue from service and repairs for the workshop from new and existing customers, increasing year on year·Whilst the above outlines the main duties of the post the list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.Qualifications for the Workshop Manager / Workshop Foreman / Workshop Supervisor / Workshop Controller·“Time Served” technician or possess City & Guilds Full Technicians Certificate or any equivalent qualification.·Technical background·Must have Workshop Manager / supervisor experience ·Trailer experience a must ·High level of enthusiasm and commitment to driving 100% customer satisfaction·Excellent communication skills/ability to communicate at all levels with good use of questioning techniques·Basic knowledge of computers,·Customer centric mind-set & professionalism·High level of organisation, ability to prioritise workload and meet deadlines·Excellent attention to detail and ability to produce accurate work·Initiative to work autonomously·Ability to push back and challenge·Change agent·Analytical and numerical approach to interpreting data·Driving License – Full and validTo apply to this position, please send an up to date CV to or call .