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German Speaking Customer Service Executive

C&M Travel Recruitment
Job LocationFaversham
EducationNot Mentioned
Salary24,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

German Speaking Customer Service Executive This specialist travel company is looking for a German Speaking Customer Services Executive to join their expanding team. This company are renowned for the high quality of their product range and for personalised top class customer service. As a German SpeakingCustomer Services Executive you will be joining the sales and service team to respond to incoming enquiries from German & English customers. German Speaking Customer Service Executive - Responsibilities:

  • Responsible for dealing with incoming calls and emails from German & English customers wishing to make a booking or from existing customers with queries.
  • Resolve issues in a customer friendly, calm and effective manner.
  • Handle all related administrative tasks.
  • Liaise with overseas villa owners as required to pass on information and resolve any situations arising.
  • Build and maintain knowledge of the villas offered and the areas in which they are located.
German Speaking Customer Service Executive - Skills Required:
  • Bilingual German / English verbal & written required.
  • Office based administrative experience preferred.
  • Customer service experience with a genuine desire to provide exceptional service.
  • Strong administrative skills with an ability to manage own workload.
  • Excellent verbal and written communication skills.
  • Flexible approach with a willingness to learn new skills and assist in the companys success and growth.
German Speaking Customer Service Executive - Additional Information:
  • Salary circa £24k depending on experience.
  • Working hours are Monday to Friday 9 to 6, plus weekends and bank holidays on a rota basis.
  • Regular familiarisation trips are provided.
  • 28 days annual leave (including bank holidays).
  • Regular social events.
  • Working from home for now but longer term will be office based.
Please apply for the role of German Speaking Customer Service Executive online or email your cv to .Dont keep a good thing to yourselfWe grow our business through referrals, so please dont keep us to yourself. If you think were doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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