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Customer Service Advisor Excellent training provided

Job LocationFaversham
EducationNot Mentioned
Salary21,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Customer Service AdvisorSalary: £21.5kLocation: FavershamHours: Monday - Friday, 8:30am - 5pm with 1 hour for lunchBenefits: 25 days annual leave (some bank holiday working may be required, a day in lieu would be allocated if required), Contributory Pension scheme, Share Incentive PlanCompany: An interesting family run business with a supportive culture and friendly Customer support teamThe role: This is a customer facing role requiring the applicant to deliver excellent customer service. It involves calling customers, monitoring the online ordering system and capturing sales orders received via email and phone. Promptlydealing with any delivery, service or stock problems and keeping the customer informed.The day to day responsibilities in your new job would be:

  • Building and improving customer relationships.
  • Taking ownership of resolving customer issues.
  • Acting as a conduit between the customer, account managers, supply and distribution teams.
Essential skills for this job:
  • Customer service experience
  • Have a professional and confident telephone manner
  • Knowledge of SAP based systems would be an advantage
Next stepsApply today or ring Nicola or Bonnie on for further information. The company were recruiting for can interview immediately. We look forward to your application.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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