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Job Location | Farnborough |
Education | Not Mentioned |
Salary | £23,000 - £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our client, a growing successful company with fantastic offices, are looking to grow the team within the customer service department.Tasks will involve:Being the first point of contact on the phones and email.After product training, be able to assist or escalate. Sometimes deal with complaintsManage the email inbox.Monitor the social media and respond to reviewsDeal with general administration when required and any other duties in accordance with the needs of the business.Gather and record information ensuring the database is up to date and accurateLiaise with team members to keep up to dateWhat will you bring to the role:Customer services and administration experienceProblem solving skillsDetail orientatedBenefits25 days plus holidayBonusPensionPrivate HealthcareDevelopment and progression