Receptionist

Job Description

Job Title: ReceptionistLocation: Horizon, 28 Upper High Street, Epsom, Surrey, KT17 4QJ and Wingfield Resource Centre, Redhill, RH1 1AUHours: Monday- Friday 9am-5pm (maybe needed to cover evening clinic in Epsom on Thurs/ Redhill on Wednesday evening)Trust Location: Surrey and Borders Partnership NHS Foundation TrustWould you like to be a part of a team that works well together, always there to help each other If you answered yes, Surrey and Borders Partnership NHS Foundation Trust is the place for you.About the TrustSurrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and north east Hampshire. We also provide social care servicesfor people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.We deliver high quality care across our 140 services, all of which are registered with the Care Quality Commission. Individual treatment and support, which helps people work towards recovery, is at the heart of everything we do.What youll be responsible for:

• Provision of a professional reception service, demonstrating a high degree of tact, diplomacy and confidentiality as the first point of contact for service users, carers, health professionals and third-party organizations.
• Operate an efficient telephone message system, exercising judgement in the exchange and prioritization of information.
• Support clinical colleagues with effective co-ordination of main clinics and satellite clinics
• Responsible for the timeliness, accuracy and integrity of data recorded on paper and electronic systems
• Book and outcome clinic appointments on the Electronic Patient Record System (EPR)

Youll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

Youll have the following skills/experience:

• Excellent communication skills- both verbal and written
• Microsoft office skills- Outlook, Word, and Excel
• Ability to meet deadlines and work under pressure
• Previous admin experience
• Previous NHS experience
• Experience of working with people with mental health/ substance misuse issues

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and controlto our members.As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity,religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.Apply TodayBy joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear fromus within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.

Keyskills :
'Reception' OR 'Receptionist' OR 'Switchboard Operator' OR ' Switchboard Reception'