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Library Assistant

Surrey County Council
Job LocationEpsom
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

The starting salary for this role is £12,087 per annum (FTE £20,722) for working 21 hours per week.Please note that the rota below is subject to temporary or long-term revision, when required, to meet the needs of the library service, including covering until 7pm:Week One:Tuesday 10.00-7.00, Wednesday 10.004.00, Saturday 10.005.00Week Two:Monday 10.00-5.30, Tuesday 10.00-7.00, Thursday 9.30-1.00, Friday 10.00-4.00Surrey is one of the largest county councils in the UK and has over 50 libraries across the county. Our library teams deliver a range of services to all members of the public. Times have changed from when all that libraries offered was to lend books andaccess to a reference collection. Now, in addition to lending books and providing a range of online reference resources, we also hold computer classes, Rhymetimes and Storytimes, and various other events such as Minecraft sessions and Code Clubs. We are ableto offer a range of services including library services for the elderly or disabled.We are looking for a friendly and enthusiastic person to help us promote and deliver a first-class library service for the people of Surrey.Library Assistants deliver childrens activities including Rhymetimes and Storytimes, and support other library events, for example class visits, author talks and IT sessions for customers. Educated to GCSE level or equivalent, you will have good computerskills, with the ability to support library customers with MS Office and other IT applications.In the absence of a senior member of staff Library Assistants take responsibility for the day-to-day delivery of the service, and the building. They also support weekend staff, volunteers and volunteer activities. This role will involve periods of lone workingor single manning.We are looking for the following key skills from potential applicants:

  • Excellent customer care skills
  • Ability to use initiative and work under pressure with accuracy
  • A basic understanding of working in a library
  • Ability to manage time and workload
  • Positive working attitude towards training and development
  • Knowledge of using Microsoft Office packages.
To beshortlisted to interviewfor this position yourCV and Personal Statement will clearly evidence:
  • Experience of working within a customer service environment
  • An ability to work effectively under pressure in a busy multi-tasking environment, independently as well as part of a team
  • An interest in, and an enthusiasm for, books and reading, information delivery, and virtual services
  • Flexibility towards work patterns.
If you thrive on variety, have excellent customer care and communication skills, and are willing to have a go at a wide range of tasks, you will find this an enjoyable and satisfying role.Although based at Epsom Library, you will also work regularly at Banstead, Ashtead and Ewell Libraries, which are in the same group, and will travel to other locations to support the wider library network as required. There are no staff parking facilitiesat libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travelcosts and arrangements. For more information about these libraries please visit our website. Additional InformationThe job advert closes at 23:59 on 23/10/2022.Interviews will take place on 27/10/2022.Contact DetailsFor an informal discussion please contact Stuart Denyer on or Deborah Warwick onor reach us by e-mail at .uk or .uk.We look forward to receiving your application, please click on the apply online button below to submit.BenefitsFrom flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave (pro rated for part time staff),rising to 28 days after 2 years service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visitMyBenefitsforSurrey County Council staff.Our CommitmentSurrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We want to be an inclusive and diverse employer of first choice reflectingthe community we serve and particularly welcome applications from all under represented groups.

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