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Support Officer Floating Support

Reed Talent Solutions
Job LocationEnfield
EducationNot Mentioned
Salary22,749 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Support Officer (Floating Support)We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high- quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profitorganisation that is proud to make a genuine difference to peoples lives, each and every day.Join our Homelessness and Prevention team as a Housing Support OfficerHousing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people experiencing homelessness and who oftenhave other support needs. Our services include hostels, young peoples accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.Were an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.The roleWe have a fantastic opportunity for someone to join us in the position of Support Officer (Floating).Location: EnfieldSalary: £22,749.00Working Hours: Monday to Friday - 9am - 5pm (flexible)The service will deliver the Tenancy Support across 24 units (properties) designated for former rough sleepers focusing on tenancy sustainment, employment, training and volunteering opportunities and ultimately, support to move on into independent accommodation.Your responsibilities will include:

  • Work as part of a team working to support individuals (with lowmedium support needs) to maintain their tenancy, avoid eviction and improve long-term positive outcomes.
  • Carry out support planning and risk assessments for customers with low-medium support needs.
  • Supporting the customer with property viewings; sign-up to the OHG tenancy and to sustain the tenancy.
  • Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.
What you will need to succeedWe are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.The successful candidate will:
  • Experience of working with people in a support setting
  • Knowledge of housing
  • Knowledge of policies & procedures, including: Safeguarding, Health & Safety, Customer Care
  • Must be willing to work within both our Enfield based supported accommodations and be flexible to work the occasional weekend
The offerOur Life@One benefits offer you an array of perks designed with your wellbeing in mind.Salary: £22,749 per annum
  • Your holidays are important to us. Take up to 28 days annual leave
  • Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
  • Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
  • Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your familys healthcare.
  • Well done! With our colleague recognition programme, you will know when youve done a #greatjob
  • Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level....

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