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Branch Assistant - Bristol

Hiredonline
Job LocationEmersons Green, Bristol
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

FSW Ltd is one of the UKs leading refrigeration and air conditioning wholesalers. Having celebrated our 50 year anniversary in 2015, we have 27 sites throughout the UK and Ireland and are continuing to grow. We are now looking to recruit a Branch Assistant to join our busy, dedicated branch based in Bristol (BS16 7FF).In addition to working in our friendly, hardworking and established team, we offer:

  • Attractive competitive salary
  • Up to 33 days holiday including Bank Holidays (with service)
  • Employee Rewards with the ability to gain quirky perks e.g. late starts, early finish, long lunch, coffee and /or lunch on us.
  • Employee Assistance Programmeincludes fitness classes, podcasts, advice toolkits and confidential counselling service.
  • Retail Discount Scheme across many major high street stores, hospitality venues, holidays and days out etc.
  • Cycle to Work Scheme Career opportunities are available throughout the businessacross our 27 branches within the UK and Ireland.
  • Training and Development investment for employees to enjoy including on the job training, apprenticeships, and self-development courses
  • Free onsite parking Auto Enrolment Pension Scheme Life Assurance
Having a good standard of education including maths and English, a good telephone manner and proven experience of working within a similar environment you will have a professional, first class customer first approach with the ability to confidently workboth well in a team and also using your own initiative. Working with our internal computer systems is a key part of this role. Therefore you will need to have strong IT skills and relevant experience in using computer systems. You will need to be able tomulti task (picking stock, taking phone calls, replying to emails) and be able to work under pressure and to meet deadlines.The main duties of the role include:
  • To keep up to date with all company sales initiatives and promotions in order to effectively pass this information onto the customer.
  • Process/pick order requests for all stock items for a customer collection and /or delivery from the warehouse.
  • Serve the customers at the trade counter in line with company requirements and compliance with COVID 19 restrictions currently in place.
  • Raise quotations for the customer at the most competitive price from preferred suppliers, and provide the necessary follow up call to complete the order.
  • Effectively source and order non-stocked items from other branches within the FSW Ltd Group or via the Purchasing Department.
  • To professionally liaise with customers and suppliers by both telephone and by email.
  • You may be required to undertake driver duties for the branch if required.
The successful candidate will be required to participate in the Company Out of Hours Standby Service on a rostered basis, which includes cover over Bank and Statutory Days Holiday.We are an equal opportunities employer.Whilst we would like to contact all candidates, unfortunately this isnt possible, so if you havent heard from us within a week of the closing date, regrettably your application has been unsuccessful on this occasion.We do not accept applications from recruitment agencies at this stage.

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