Senior Communications Consultant

Job Description

Aegon UK is a leading provider of pensions and investments to advisers, employers and investors.We have an exciting opportunity available to join our Marketing Retail and Communications team as a Senior Communications Consultant.As a Senior Communications Consultant, you will support the Communications Manager in the development of channel-specific marketing communications, including;

• Planning: ensure communication activity is planned and delivered to timelines inputting into a rolling monthly delivery plan of activity.
• Communications: Develop and deliver effective and compliant communications, campaigns and projects, including changes and improvements to propositions and campaigns.
• Quality: Adhere to brand standards and reflect our customer promise.
• Measure and reporting: Measure, evaluate and report on planned activities.
• Efficiency: Manage within agreed budgets, track and report effectiveness of activity, and complete invoicing and purchase processes effectively
• Governance: Adherence to Conduct Risk requirements and meeting all regulatory and customer-based responsibilities and objectives.

Key Tasks:

• Deliver marketing communications projects within agreed timescales and budgets. Ensure that all communications material produced is developed and delivered in line with group risk policies ensuring appropriate business risk controls, compliance and regulatoryrequirements are understood and met. Customers should be provided with clear information and kept appropriately informed before, during and after point of sale.
• Lead and co-ordinate marketing communications cross-functional delivery teams as required. Collaborate with internal and external resources (e.g. marketing agencies) to manage planned deliverables. Ensure communication of products and services marketedand sold are clear, fair and not misleading and present an accurate representation for identified consumer groups and targeted accordingly.
• Propose, copy-write and develop creative marketing communications across appropriate media to meet the needs of our internal and external customers, adhering to brand standards.
• Make effective use of customer insight and understand key customer segments to deliver effectively targeted marketing communications.
• Review, analyse and report back results on any delivered campaigns to all key stakeholders along with recommendations for future activity.
• Ongoing maintenance of communication material that supports the overall communications strategy. This includes effective management of any print communications avoiding unnecessary costs (e g wastage, storage, transport, collation, postage costs).
• Analyse complex processes and propose copy for digital customer journeys to help improve the user experience across our digital estate.

Skills:

• Copywriting skills across all media, must be particularly strong in writing for digital media.
• Proven interpersonal skills to build relationships.
• Excellent written and verbal communication skills.

Knowledge:

• Very good grammar and understanding of copy writing techniques for different media, particularly digital and direct communications.
• Good understanding of the promotional mix and its application.
• Knowledge of the financial services industry, distributor and customer requirements and our key competitors.
• Awareness of the compliance and regulatory impacts on financial promotions.

Experience:

• Experience of working in financial services.
• Experience of working in a marketing communications role.
• Proven experience of writing marketing communications proposals/plans and identifying promotional opportunities.
• Experience of Agile working is desirable.

Please submit your application by the closing date of 11th April 2022.Please note, this is a 12 Month Fixed Term Contract within our Retail team.Salary:Competitive salary, dependent on experience from £34,080 to £42,600.BenefitsIn return, we can offer you career development and a range of financial services benefits including:

• Non-contributory Pension between 8% and 12% dependent on age
• Opportunity to buy additional holidays with them starting at 25 days plus 9 statutory
• Flexible benefits including private health care, income protection and life assurance with additional voluntary benefits available

The COVID-19 pandemic has meant that we have had to limit access to our offices. The majority of our colleagues are currently working remotely from home. Once it is safe to do so we look forward to welcoming everyone back and collaborating in new and excitingways. This would include you, should your application be successful. So, it is important that you live within a commutable distance to our office as we plan to have a hybrid model in the future - with colleagues splitting their time between office and homeworking.Equal Opportunity Employer:We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.