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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | £28,000 - £32,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract, full-time |
Team Leader - 6 Months Fixed-term ContractWho are DiligentaOur vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients operations. A business that has been describedas home by existing employees, we drive a culture that is founded on positive change and development.The Opportunity:Due to internal progression, we currently have several vacancies for Team Managers in the telephony and administration teams in the Phoenix Standard Life Account in Edinburgh.This role is responsible for coaching and developing our teams to continue to deliver excellent service to our customers. You will be accountable for the teams delivery and success against Customer Operations goals and measures.Youll be: