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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | 10.25 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Role Title Travel Services PartnerReports to Team LeaderLocation Edinburgh airportContract Full-timePermanentRate £10.25 per hour with the potential to earn up to £11.28 per hour, when meeting on target incentives.Working Patterns: To properly support our airport operations, candidates must be flexible to work a variety of shift patterns. Working hours will be between 04:00 and 22.00 Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.We are customer centric and are passionate about shaping and sharing experiencesYou will be at the heart of a bustling airport environment where thousands of customers are taking trips for business or personal, whether it is an "early bird" flight or "taking a red eye" we want to ensure that their travel money needs are fulfilled!We are looking for candidates who do more than check boxes; if you are passionate about providing great customer service, love travel and enjoy talking to others about your travel experiences we want to hear from you. Successful applicants will be adaptableto different working environments and have a strong eye for detail. If your attitude is to deliver excellent service to our customers, then this is the job for you!Responsibilities* Building relationships and getting to know your customer, tailoring their experience based on their destination* Becoming a travel money ambassador, providing support and advice on great Travelex products and services* Whilst you may be required to work independently, you will be working inclusively in a wider diverse team* Engaging with customers to process all foreign exchange transactions accurately and efficiently* Delivering on key performance goals both procedural, operational and customer focused* Processing daily online FX requests and deliveries* Implementing best practice legal and regulatory standards and adhering to Travelex compliance proceduresBenefits:* Company pension scheme* Holiday - 22 days plus bank holidays! We are keen to reward loyalty, so the longer you work with us, the more holidays you get* Employee discount platform with Everyday Rewards by Bravo* Employee assistance programmeIf you meet the above criteria and want to find out more about this opportunity please contact Niall Lennon for a confidential discussion.
Keyskills :
bankingmoneycustomer servicecashier