| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
DESCRIPTIONWe are currently looking for a Content Developer with fluent Portuguese and English to join the EU Consumer Customer Service Support team in Amazon’s Customer Service Centre.You will act as the ‘voice of Amazon’ for our customers through the writing, publishing and maintaining of customer-facing and internal documentation. You will be responsible for all customer-facing and internal documentation, including but not limited to online Help pages and Knowledge Centre documentation. Content is dependent on business and product team initiatives, as well as the development and clarification of customer service policies and procedures.This role can be based in Cork, Edinburgh, Berlin, Regensburg or Cagliari.Key responsibilities:· Use writing and management skills to complete all content requirements for complex projects, from scoping to publication as well as maintenance.· Support business projects, ensuring content meets a high bar for quality and is delivered on time.· Scope, plan and develop customer and CS associate facing material (policies, emails, help content) that communicates information effectively and engagingly.· Collaborate with partner teams across Retail business and Customer Service to ensure external and internal content is effective.· Liaise with business groups to gather all CS relevant information for new CS project initiatives.· Use superior writing skills and extraordinary attention to detail to evaluate, uphold and implement content standards that reflect the voice of Amazon.· Maintain Amazon’s high-bar for clear, concise, and trust-worthy content.