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Luxury Travel Member Support Manager

Job LocationEdinburgh
EducationNot Mentioned
Salary32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Our client is a small yet worldwide recognised lifestyle management company. They set themselves apart by truly understanding each of their members and how important the extra touches can be. If you have exceptional luxury travel experience and the skills to provide world class service to high profile individuals, then wed love to hear from you as we recruit for a Member Support Manager to join their growing team and oversee and assist a teamof Client Managers.Previous experience of working within the luxury travel sector, ideally with UHNW clients, is essential for the role, along with strong leadership skills, exceptional customer service delivery and working knowledge of Sabre GDS.In return, they can offer a salary of up to £32k DOE, annual bonus and other travel industry benefits. This is a fully home-based role and operates within the hours of Mon - Fri 9am - 5.30pm.If this role is of interest to you, please contact us for a confidential chat, or apply online.Role of Luxury Travel Member Support Manager:

  • Provide exceptional white-glove service, making every component of each request seamless.
  • Assist client manager with members arrangements from their initial request to completion
  • Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveller experience
  • Be responsive to clients needs and issue resolution with excellent communication and follow up
  • Embrace new ways of working that promote flexibility to adjust quickly to shifting needs of the business
  • Work as support to client managers however be able to adapt to dealing with members directly
Skills required for the role:
  • A minimum of 3 years of recent GDS experience on Sabre
  • Experience in arranging international travel and concierge for the luxury market
  • Capability to setup PNRs, ticketing, exchanging, refunding tickets and booking hotels is preferred
  • Strong leadership skills/previous supervisory experience
  • Excellent attention to detail with the ability to work well under pressure
  • Strong sense of urgency as well as flexibility to change as needed
  • Ability to work well as a team as well as an individual homeworker
If youre interested in learning more about this Luxury Travel Member Support Manager role, please contact Succeed Recruitment Solutions or press the apply online button now!Not for you Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.comSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Keyskills :
International TravelSabreTravel ManagementLifestyle ManagementLuxury Lifestyle

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