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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | 28,000 - 30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
IT Service Centre Analyst£30,000 + benefits Edinburgh My client is looking for a service centre analyst /IT support engineer to provide 1st line phone support and 2nd line hardware support for a busy service centre. This is a predominately customer service focused role, which is a phone-based role alongside hardwarefault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer issues, setting expectations whilst meeting the needs of the Business. Key skills
Keyskills :
Support1st/2nd line