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IT Project Delivery Specialist

Job LocationEdinburgh
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Team OverviewThe ICT Project Manager is a key interface with the Business, who provides end to end management of multiple technical and business related ICT projects. In this role you will build and leverage strong relationships with the prime ICT outsourcing partnerand third party suppliers to manage and successfully deliver controlled projects into the organisation, ensuring that key business outcomes are achieved.In this role, you will develop and present a business case, prioritised within the overall portfolio and pipeline of projects, deliver all phases of the project while remaining focused on the expected business benefits and outcomes. You will ensure thatall project elements are considered including those beyond the technical delivery aspects eg commercial or legal considerations, user adoption, training and business transformation.Purpose of the RoleOfcoms ICT has implemented a partnering strategy to deliver its services by outsourcing a number of activities, specifically around the technical support and operations. Ofcom retains the overall management and accountability for Ofcom ICT services andworks collaboratively with its partners to deliver as a single ICT team to the Ofcom business.The outsourcing strategy is driven by value for money, skills and know-how to deliver excellent user experience and maintain high levels of customer satisfaction.This role sits within the ICT Programme Delivery team who are responsible for:

  • Delivery of Programmes and Projects
  • Administration of Programme delivery
  • Progress, pipeline and demand management of all ICT projects
Key responsibilitiesThe Project manager is responsible for the delivery of ICT projects in line with standard delivery methodologies. Ofcom is moving from Waterfall delivery model to a more Agile one and experience of both of these is required.Skills, Knowledge and experienceOfcom ICT Project Delivery team has aligned key skills required for this role to the industry standard Skills Framework for the Information Age (SFIA) V7. It is assumed that candidates are competent in all skill levels lower than the ones defined for thisrole.- Business Change Implementation: Project Management: SFIA Code: PRMG; SFIA Level 5- Business Change Implementation: Benefits Management: SFIA Code: BENM; SFIA Level 5- Systems Development: Systems Development Management: SFIA Code DLMG: SFIA Level 5- Skills Management: Learning & Development Management: SFIA Code ETMG: SFIA Level 5- Stakeholder Management: Relationship Management: SFIA Code RLMT; SFIA Level 5The initial projects that this role will manage are the procurement and delivery of the new Ofcom website. There is part of a portfolio of projects related to Communication & Collaboration, so experience of Web delivery or Sharepoint projects would be useful,though not essential.- Experience of managing projects on behalf of the Customer, rather than the development / supplier organisation.- Experience of Waterfall and Agile delivery- Experience of managing suppliers, ICT and business resources in the delivery of ICT projects- Experience of implementing Cloud and SaaS solutionsExperience of some of the follow systems would be an advantage
  • Office 365 (all applications)
  • ERP systems
  • Salesforce
  • Spectrum Management Systems - SMS
  • Enterprise Infrastructure & Security
  • AI and Data Analytics
  • Project & Portfolio Management systems
QualificationsA demonstrable interest in IT and project management is required.The following training is desirable:
  • Training in an IT, Computer Science, or related Engineering discipline
  • PRINCE 2 Practitioner, MSP, APMP or equivalent
  • Agile Scrum Master or other relevant Agile training
  • ITIL v3 Foundation

Keyskills :
ICTSaaSStakeholder ManagementUser Experience

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