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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | £18,000 - £21,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Customer Service AdministratorNewbridge £18,000 - £21,000 plus benefitsValeco Recruitment are working exclusively with our client who are a national brand across the UK assisting them in recruiting a permanent full time customer service administrator.Based in a small busy customer service team this is a great opportunity that is rare to arise within the organisation.Key Duties:* Being the first point of contact over the telephone and via email and working with customers * Assisting with enquiries, queries and complaints* Processing orders accurately * Inputting accurately information onto the internal database * Amending records * Payment processing * Running reports for your line manager* Amending and formatting Word documents * Building up key relationships with customers and managing your own workload and deadlines.For this role I am keen to speak with those who have the following criteria:* Proven track record of working in both an administration and customer service role* First class customer service skills over the telephone and in writing * PC literate Word, Excel and Outlook* Be able to work unsupervised * Exceptional attention to detailInterested Then please send in your CV for the attention of Valerie Cowan with your cover letter, we LOVE to hear more about you than your CV tell us why we should interview you and what YOU will bring to this opportunity.Interviews are being held week commencing 2nd November.Please note due to the volume of applicants on the market if we have not emailed you after 48 hours of your application your application has not been considered at this time. We would love to respond to everyone, however at this time we are unable to manage this.Please follow us on our Facebook Page for future suitable opportunities.Interviews with Valeco Recruitment will be held via Skype/Zoom and our client can also offer the same or face to face socially distancing in their office to give you a good idea of the company and environment. Required skills
Keyskills :
Customer Service Enquiries Orders Recds Service Skills