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Customer Sales Administrator

Get Staffed Online Recruitment Limited
Job LocationEdinburgh
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Sales AdministratorOur client a leading provider of bespoke football, running, and cycling apparel for clubs and events. Their ongoing success calls for a highly organised Customer Sales Administrator to become part of their team. You’ll be working as part of a successfuldepartment and alongside some big clubs in football, running and cycling. Your role will involve managing the online "club shop" and inbound kitbuilder orders and liaising with the production team.The ideal candidate will be self-motivated, possess excellent design skills, and demonstrate exceptional attention to detail, coupled with a keen interest in sport.This is a hybrid role, requiring at least one day of in-office work in their Edinburgh based office per week, with initial training delivered face-to-face.Responsibilities and duties

  • Manage inbound club shop and kitbuilder orders and respond to enquiries.
  • Ensure order forms and artwork are 100% correct before sending to production.
  • Liaise with customers; ensure that all details such as club crests, sponsor logos, and player names are correct.
  • Work with graphic designers to make necessary artwork changes, ensure logos are vectorised.
  • Place orders with our Chinese production managers.
  • Coordinate with the finance department to ensure invoices are issued and paid for.
  • Maintain order progress updates in our CRM system.
  • Serve as the primary point of contact for customers from order placement to delivery.
The ideal candidate will have the following skills, attributes and qualifications
  • Strong attention to detail is a must.
  • Some experience working with CRM software preferred.
  • Familiarity with Adobe Creative Cloud (Photoshop, Illustrator) preferred.
  • Some experience working with the Google Drive platform preferred.
  • Interest/understanding of sports (football, running, cycling).
  • Excellent organisational skills to manage multiple projects simultaneously.
  • Proactive approach to help customers and the team as needed.
  • Takes pride in delivering high-quality work.
  • Ability to work methodically in a fast-paced environment.
  • Effective communication with a global team, including production, design, finance, and logistics.
Company benefits and salary
  • Competitive salary: £24,000 per annum (37.5 hours/week) plus bonus.
  • Opportunities for skill development in different areas of the business.
  • Eligibility for the companys shared bonus scheme (pro rata).
  • Complimentary entry to two running, cycling, or fitness events per year.
  • Gym membership, up to £60 per month.
  • Make a positive impact with charitable donations, as the company contributes thousands annually.
  • Option to join the company-sponsored pension scheme.
How to applyApplication Deadline is Tue 31st October 2023 but they will interview as soon as suitable candidates apply. Our client asks you to complete a psychometric test as one part of the recruitment process. They are not looking for the perfect person, they arelooking for the best fit with their company. Please complete as honestly as possible.

Keyskills :
Administration

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