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AV / IT Officer

Denholm Associates
Job LocationEdinburgh
EducationNot Mentioned
Salary33,000 - 34,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Denholm Associates are delighted to support The Royal Society of Edinburgh recruit the position of AV / IT Officer. You will have responsibility for the support and set up of AV equipment and provide technical support for events at the RSE. The postholderwill also provide first line support on IT hardware set-up, issues, and assist with related administration tasks. Objectives of this Role

  • To provide full AV (audio and sound) support for internal and external events (including installation, configuration, maintenance, fault diagnosis and support of AV systems and facilities including a wide range of technologies and solutions. Also supportinga range of live events using live streaming services
  • Supporting our clients is key to the success of our services and you will have the opportunity to directly input into the success of delivery, events and a wide range of activities related to RSE business
  • Provide support to external event organisers and AV consultants as required
  • To support Venue Manager in all AV improvements / implementations (video conferencing, live streaming and other AV Equipment including cabling)
  • Take responsibility for first line calls on hardware faults and repairs as allocated by IT Manager
  • Liaise with IT Manager on required procurements
  • Maintain the hardware inventory
Role Responsibilities
  • To set up and install media equipment such as Plasmas, Projectors, speakers, TVs, video monitors, PA Systems. Also set up additional support AV tools like equipment racks.
  • Provide support to external event organisers and AV consultants as required (provide, Internet, AV equipment and help set up)
  • To support Venue Manager in all AV improvements / implementations (video conferencing, live streaming and other AV Equipment including cabling)
  • Role requires flexibility to cover out of hours events (which are infrequent). Sufficient notice given and time off in lieu agreed before.
  • Triage, resolve or escalate support calls within agreed timescales
  • Liaise with External IT Partners about reset of hardware from Leavers
  • Liaise with External IT Partners about setup and provision of hardware for joiners
  • Liaise with IT Manager on required procurements
  • Maintain the hardware inventory including laptops and mobile phones
  • Assist with relevant IT administrative tasks
  • Provide, as required, operational delivery support in relation to any other business needs of the venue, including from time to time, providing front of house reception cover
Corporate Expectations
  • Apply RSEs key behaviours and skills (See "Our Expectations" enclosed).
  • Adhere to the RSE vision, mission and values
  • Ensure all processes comply with data protection legislation and are in accordance with RSE record management policy and processes
  • Observe all health and safety requirements
  • Work within and promote policies in relation to the RSE Diversity Policy
  • To undertake other reasonable tasks as required by RSE

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