Artworker/DTP Operator

Job Description

The StudioA Workplace solutions-focused consultancy that provides clients with dedicated, on-site agencies that are built from the ground up. These agencies live and work right at the very heart of the client’s organisation. Delivering the precise skills and capacitythey require, complemented by creative, digital, and production expertise from the wider agency business. This unique business model creates a truly entrepreneurial, fast-paced, challenging, and rewarding environment to work in. You will be working with oneof their new clients (an asset management company) working across all external and internal comms.The studio has offices in Central London, however, the client is based in Edinburgh and although the role will be predominantly remote, you will be expected to travel to Edinburgh once or twice a month (for the day). Hours are 2.30 pm-10.30 pm Mon-Fri - remote.The OpportunityOur client is looking for an exceptional artworker with a critical eye for detail. In this role, you will work as part of a fast-paced creative team for a key client, a Global Asset Manager based in their Edinburgh office, producing high-quality documentsin InDesign and Microsoft Office. You’ll have an eagle eye for detail, a pride for accuracy, and be able to employ client’s processes and resources to deliver work efficiently and to the highest possible standards within agreed timeframes.You will be self-motivated and thrive on a range of tasks. You will bring a real energy to what you do, work well under pressure, keep your cool when challenges arise, and look for solutions. You’re a team player committed to delivering outstanding experiencefor clients. You’ll use your professional relationship-building expertise to build trusted relationships and work proactively with clients and other creatives within the client’s creative services team in London and New York.KEY RESPONSIBILITIESIn this role you will be responsible for creating, formatting and amending documents using InDesign and MS Office from provided content, clarifying instructions with the client where necessary, and using the most appropriate branded templatesand software. You will turn basic creative concepts into visually impactful documents in a range of document outputs. The content will include copy, charts, flow charts and diagrams. And you will work closely with our client’s Marketing, Sales and Complianceteams to ensure documents are brand compliance and content is accurate.Best in class ways of working: you’ll be responsible for delivering a high-quality product in accordance with the client’s house-style and document production and quality management processes, be able to confidently advise clients on best practiceand offer suggestions for improvements. You’ll work with the rest of your team and use your collective expertise to solve any issues or problems.Delivering excellence at all times: you will be responsible for delivering a best-in-class experience to clients. Working as part of this team the role requires excellent communication skills and the ability to balance, manage and prioritisework ensuring clients are kept aware of progress and challenges as appropriate, responding to all incoming requests quickly and efficiently and in line with contracted KPIs and SLA.Client relationships: you will be a natural at building trusting relationships with team and clients, communicating effectively for day-to-day document production and service delivery tasks.Be collaborative and open with our partners and client teams, sharing information and knowledge that supports the client.The Ideal CandidateYou’ll have a proven track record of producing professional documents in a fast-paced, deadline-driven production team in the Legal/Professional/Financial services industry, either as a supplier or in-house.Technical know-how: you’ll have expert, in-depth, and up-to-date knowledge of InDesign and Microsoft Office suite, and experience using workflow and document management systems, and fast accurate typing skills.Multitasker: this role will require you to manage multiple jobs, so communication, coordination and problem-solving skills will come to the fore. You will need to be able to work with your team to juggle, prioritise your time, and organiseeffectively. Client relationships: you will be natural at building trusting relationships with team and clients, communicating effectively for day-to-day operational tasks, playing a role in building the reputation of and trust in the document productionteam.The document production lifecycle: you’ll have a deep understanding of the document production process and production lifecycle, industry-standard methods, and tools. You’ll have experience with workflow systems and processes and believe theyhave a key role in production efficiency. Communication: you will have a clear communication style and be confident communicating at all levels and remain calm and focused in pressured situations.Innovation: you will have an interest in innovation and emerging technologies and bring fresh ideas and new ways of working into your team.